Business Analyst

Full Time Seamfix Nigeria Limited in Content , in Design , in Operations Email Job
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Job Description

ROLE SUMMARY

The Business Analyst will be a part of the team responsible for analyzing business processes within the company and recommending projects to improve the effectiveness of those processes.

 

RESPONSIBILITIES

  • Gathering of user requirements.
  • Elicitation and documentation of user requirements.
  • Draw up detailed process flows, sequence diagrams, use cases etc.
  • Prepare quality mockups and prototypes.
  • Provide requirement clarification to technical team (Developers etc.)
  • Conduct user/customer feedback surveys.
  • Analyze feedback from customers and draw proper insights on new product improvements.
  • Validate and ensure that client’s requirement is met by testing delivered product against what was requested.
  • Analyze and break down client’s requirement clearly for technical team.
  • Validate customer’s and product requirement/needs by carrying out research.
  • Interact with Technical team (developers etc.) to ensure the system is properly implemented.
  • Work in collaboration with UX team to ensure product or requirement is user-friendly and intuitive.
  • Review content to be put on the product to ensure they easily understood.
  • Recommend and suggest process improvements.
  • Thoroughly analyze and dissect gathered requirements in proper details and possibly recommend other approaches or ways of improvement.
  • Manage scrum teams.
  • Breakdown user stories with clear Definition of Done and Acceptance Criteria.
  • Drive and hold Agile activities meeting; Stand-ups, Product Backlog Refinement, Sprint Planning, Retrospective and Sprint Review.
  • Coordinate release/deployment planning meetings.
  • Collate and share sprint reports with seniors.
  • Ensure scrum team adheres to Agile Principles.
  • Prepare and update product materials (system documentation, user manuals etc.)  for training and knowledge base update.
  • Provide training on products to the product users or customers.
  • Work with the business and market research teams to identify opportunities for improvement in business operations and processes.
  • Follow up to ensure problems or issues raised by clients are resolved.

JOB REQUIREMENTS

MIN REQUIRED EXPERIENCE:

1 year(s)

MIN QUALIFICATION:

Bachelor’s Degree/HND

REQUIREMENTS

  • A First Class or Second Class upper degree in a reputable university.
  • 1-3 years experience.
  • CBAA, CBAP, ITIL is a plus.
  • Previous experience in Business /Systems Analysis or Quality Assurance.
  • High-Level understanding of the Software Development LifeCycle (SDLC).
  • Good understanding working with the Agile Methodology.
  • Proven experience in eliciting requirements and testing.
  • Experience in analyzing data or existing processes to draw business relevant conclusions.
  • Good understanding and ability to work on UML Diagrams.
  • Ability to work with Prototyping tools; Balsamiq, Proto.io, AI, Adobe XD etc.
  • Ability to work with Microsoft Visio, Lucidchart or any other similar tool to design the diagrams; Process Flows, Sequence Diagrams, Use Cases Diagrams, Product RoadMaps, Architectural Diagrams, Component Diagrams etc.
  • Requirement Prioritization skills.
  • Possess some technical knowledge on software development; understanding system integrations, client/server architectures etc.
  • Ability to work with Word, Excel, PowerPoint.
  • Ability to work with task management tool; JIRA.

ESSENTIAL COMPETENCIES & ATTRIBUTES

  • Excellence driven
  • Strong ownership mind-set
  • Leadership tendencies
  • Agile problem solving
  • Impeccable integrity
  • Critical thinking capabilities
  • Dynamic and active
  • Result oriented
  • Possess a can-do mind-set

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