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Tecno Spark K7 common problems and solutions, quick fixes

Uche by Uche
June 18, 2019
118

Are you facing issues on your Tecno Spark K7 smartphone? Here are some common Tecno Spark K7 problems and their solutions. If you don’t find the difficulty you’re facing here, please leave a comment and our experts will respond to you.

Problem: Low Internal Memory

The most annoying of all the messages that one would like to see. This means that you have to let go of the old photos, apps and junk files that you have stocked up on your beloved Tecno Spark K7 device. But before you hit the delete button to make way for more, have you tried backing up these files to the cloud?

Cloud services these days like Dropbox, Google Photos for Photos and Google drive for the documents are a convenient way to save on your device’s internal memory.

And if your Android smartphone allows for adaptable storage as the Tecno Spark K7 does, you can combine the external storage with the internal storage, thus increasing the overall storage manifolds.

One can also opt for apps like SD Maid which helps to clean up the junk. And trust me, you will be amazed by the amount of space that it clears.

Problem: Battery Issues

Undoubtedly, the battery is the spine of a smartphone. The Android experience tends to sour a lot if one has to plug in to charge the phone every now. But all is not lost, with a little care, a smartphone battery can be made to live a longer life.

Every phone battery comes with a fixed amount of cycles. These cycles tend to wear off the more you charge your phone. So, it’s highly recommended that keeping the charge between 80% and 8% increases the battery life almost 200%.

And before we proceed any further, let me emphasize again that killing off app doesn’t really do any good. Instead, you can opt to lower the brightness of the screen, go for doze mode if the phone isn’t in use or reduce the background data refresh of apps. And if you can really afford it, you can switch off the location sharing for apps.

Problem: Phone is running slow

A few years down the line, an Android phone is a much slower version of itself. But other than its age, there are many contributions on our part that slows down a phone. One of many such reasons is the number of apps and the types of apps.

Unless your phone comes with the latest processor like the SD 821 or 835 and high storage capacity, an unusually high volume of apps is the main reason for a slow phone. And as mentioned in the first point, heavy apps like Facebook and Google Chrome can also slow down your precious phone.

There are a couple more fixes which you can explore on your own. Our post on the same topic should get your Android back to its feet again.

Problem: App not downloading on Tecno Spark K7

Apps not downloading from the Play Store can surely play a spoilsport in the hours of need. Often the culprit is a set of corrupt cache. All you have to do is head over to the app settings and clear the cache data.

Another sure-shot alternative is to erase the Google Play store history. Go to settings and tap on clear local history.

And if the above doesn’t work, you can delete the default Google account associated with the phone and add it again to solve the problem.

Problem: Delayed notifications

Delayed notifications can prove to be a spoiler, especially when you are on the go. For instance, you can miss out on an important mail from your boss. One of the main reasons for delayed or no notification is the Power Saver option that many smartphone ROMs comes built with.

There’s little doubt that they do a fantastic job of extending the battery life, but have you wondered at what costs? These ‘features’ often cuts the data connectivity when the phone is in sleep mode thus cutting the apps from their only mode of communication.

So if you have the power saver feature switched on, you can try switching it off and see the difference. Another major issue that we folks tend to so a lot is killing the background apps. This habit not only forces the app to stop mid-way but also proves to be disastrous for your phone in the long run.

Problem: Wi-Fi shutting down

Data connectivity to a smartphone is crucial to its functioning whether it’s cellular data you are connected to or the Wi-Fi data. And one of the common issues while connected to Wi-Fi is that the data switch back to cellular network as soon as the phone goes to sleep. Exasperating, right?

Worry not, this too can be fixed in a jiffy? The above issue occurs due to the Wi-Fi sleep policy of Android on your Tecno Spark K7. Head over to the Advanced Wi-Fi settings and set the  Keep Wi-Fi on during sleep to Never. This way the switch-over never happens.

Problem: Autocorrect issues

If you ask me, I have been plagued by this issue ever so frequently. A habitual typo-master, often misspelt words enter the dictionary of the keyboard. Thankfully, there’s an easy way out of this. It only requires a bit of pro-activeness on your part.

So the next time you see a miss-spelt word on the suggestion tray of your keyboard, just long-press on it and tap on remove. This works on most of the popular keyboard apps like Gboard, SwiftKey, Ginger, etc.

Another problem with third-party keyboards is that these often seems to freeze or just refuses to show up when you need them the most. Solution? Opt for a lighter keyboard like the Gboard with fewer fancy features.

Problem: Apps malfunctioning

Many times, we come across some apps that just get aborted multiple times or a few which just goes on displaying ads that don’t allow you do anything else.

A safe way out of this situation is to boot the phone in safe mode. Once a phone is booted into the safe mode you’ll notice that all the third-party apps are disabled. So all you have to do is tap on the uninstall button.

Problem: Tecno Spark K7 Only Charges When Off

There are a few different reasons why this can happen, some more common than others, and one of the only ways to figure out what’s the deal is to go down the list of problems and see which one fits your phone best.

Examine these three different factors: the cables used, the power source, and your battery.

There’s something wrong with one, two, or all three of these if you can’t charge correctly, so let’s look at how to identify the problem.

Step 1: Different Cables

It’s possible your cable is the problem, so here’s what you can try to see if it is:

  • Try the cable with a different phone.
  • Use the cable with a new device.
  • Use the cable with a new power source.
  • Try a different cable.
  • If you get a different result with another Android or a different cable, the cable you’re using now is definitely the problem.

Step 2: Use a Different Power Source

Sometimes where you’re plugging your Android into is the problem, so if it only charges when it’s off with one power source try a different one. I usually charge my Android through my laptop, but I could try charging it with a wall charger, or even one of my consoles.

Try as many different sources as you can to see if one works!

Step 3: Remove / Refresh Your Battery

If you have a removable battery, I recommend you swap it out for a different one if you have one available. If you can’t remove it, without voiding a warranty, use a battery checker app to see if you have anything not working as it should.

Step 4: When All Else Fails

If nothing else has solved the problem at this point, you only have two options left. It’s not likely, but still possible that a factory reset could fix the problem. On the other hand, if you still have an active warranty, see if your issue is covered under it, or if your manufacturer has any more information available.

Having to charge your Android only when it’s off is an annoying problem, but is thankfully one with a few fixes.

Problem: Not showing incoming calls

Fix 1

Step 1: Go to Dialer or Phone app settings. To do so, you can either go to main settings, then open ‘Apps’, and then scroll down to Dialer or Phone App.

Step 2: Now select the “App notifications” option.

Step 3: Now if App notifications are turned off, your display won’t wake up when someone calls you. Also if only the “Incoming calls” permission is off, your screen will not light up with incoming calls.

Step 4: Now tap on incoming calls and change the priority to urgent (Make sound and pop on screen)

Make sure required permissions are turned on and your issue will be fixed.

The options may differ based on particular custom UI on your phone. But all you need to do is go to the App info page of the ‘Phone’ app and grant it necessary notification permissions. You probably denied the permission when first prompted and perhaps that’s the reason for why you are facing the issue.

Fix 2: (For Android Pie-based Phones)

If you have an Android 9.0 Pie-based software on your phone, you can follow these steps

Step 1: Go to App Info of Phone Dialer app and tap on Notifications.

Step 2: Tap on the ‘Incoming Calls’ option and then on behaviour.

Step 3: Now tap on ‘Behaviour’

Ensure that the notification priority is set to urgent or “Make sound and pop up”.

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Comments 118

  1. king says:
    4 years ago

    my tecno spark k7 failed down and stopped turning on.
    what do i do? have visited a lot of engineers to work on it but all they tried was nonsense.

    Reply
  2. Gladness says:
    3 years ago

    the power button does not respond and my phone is off i can not put it on

    Reply
    • JAMES says:
      3 years ago

      My tecno K7 has lost a black dot (inbuilt tecno K7 black dot /fooview)

      Reply
  3. Timothy Olinga says:
    3 years ago

    My K7 fell down and is acting u0 ever since. It switches from app to app by itself, types things by itself, it is basically impossible to use the phone coz it acts like it’s possessed with some weird… I have tried resetting it but nothing. Help!!!

    Reply
  4. Yusuf kudirat olanike says:
    3 years ago

    My tecno k7 just stop turning on, what do l do.

    Reply
    • Cele says:
      2 years ago

      My Tecno k7 stop powering on since what could be the problem

      Reply
  5. Daniel says:
    3 years ago

    My tecno k7 camera quality has reduced

    Reply
  6. James says:
    3 years ago

    My tekno k7 wont charge beyond 1%. What is the problem

    Reply
  7. Lawal omowunmi says:
    3 years ago

    My techno k7 brightness suddenly goes dim since yesterday what can I do

    Reply
    • Japhetosh says:
      3 years ago

      Go to settings, display then turn off adaptive brightness.

      Reply
  8. Josephine says:
    3 years ago

    Whenever I put on my data connection, it’s doesn’t work but when I put it on another phone it will work.

    Reply
  9. Isingoma wycliff says:
    3 years ago

    Since I updated the system software, the applications are not responding and the phone is too slow, so what can I do

    Reply
  10. Dough Gabriel Terna says:
    3 years ago

    My tecno K7 camera has reduce why? And the battery is not lasting long again

    Reply
  11. William says:
    3 years ago

    My tecno spark k7 has sound problems I can play music or videos but I can’t hear anything even when they are showing they are playing . same problem with messages and calls I have set ringtones but the phone only vibrates. Kindly help how can I fix it?

    Reply
  12. Bridget Ameyaw says:
    3 years ago

    My techno K7 screen half is not working

    Reply
  13. miriam says:
    3 years ago

    I can’t see the content of my internal storage memory only the things in the SD card are showing on music,picture,videos etc the ones in the internal memory is not showing how can I fix this pls?

    Reply
  14. Mulenga mwembo says:
    3 years ago

    My K7 fell down and is acting u0 ever since. It switches from app to app by itself, types things by itself, it is basically impossible to use the phone coz it acts like it’s possessed with some weird… I have tried resetting it but nothing. Help!!

    Reply
  15. George ogbonna says:
    3 years ago

    My spark 2 refuse to install Facebook app

    Reply
  16. George ogbonna says:
    3 years ago

    My spark 2 refuse to install Facebook app.
    Please I need help,

    Reply
  17. eddie says:
    3 years ago

    it’s freezes and goes off

    Reply
    • slim says:
      3 years ago

      same problem to mine

      Reply
  18. chinaza says:
    3 years ago

    I buy fresh drive 64GB, but is not working in my k7 phone. please what do I do

    Reply
  19. Donfack patricia says:
    3 years ago

    The screen of my tecno k7 is on but it not responding when i try to manipulate.
    Whereas it did not fall had been in my pocket for barely six hours .what can I do for it to work again?

    Reply
  20. Benson says:
    3 years ago

    my K7 Torch lightens Dim why?

    Reply
  21. Benson says:
    3 years ago

    why K7 tourch Lightens very Dim?

    Reply
  22. greyson sam says:
    3 years ago

    my tecno k7 cant open apps

    Reply
  23. velma says:
    3 years ago

    my phone dropped into water now the screen is not turning on but I can receive calls and play music

    Reply
  24. Birhanu Gardie says:
    3 years ago

    MY techno spark k7 is facing a screen issue. When I need to start to dial or write something on keyboard it randomly writes it self with unstop way. How can I tackle this issue?

    Reply
    • Obruche Aki says:
      3 years ago

      Have you fixed this issue? If not, you just might visit a phone technician or better yet, if it is still covered under warranty, return it. It is likely that touch pad on your phone is bad. It has to be replaced. It might have slipped from your hands, hit a surface, and affect the touchpad. Good luck.

      Reply
  25. Didas says:
    3 years ago

    My tecno k7 just stop turning on, what do l do.

    Reply
  26. Omoyele reinhard says:
    3 years ago

    My tecno spark k7 is shutting down and not turning on again what can i do to it or pls help me fix it

    Reply
  27. Stephanie says:
    3 years ago

    When I turn on the WiFi or data all apps stop responding and I have to wait for about an hour or more to use it again ,when I restart it takes around 40minutes to turn on I cannot access apps quickly it turns itself off for another a hour without response please help

    Reply
  28. JAMES says:
    3 years ago

    My tecno K7 has lost the inbuilt black dot (inbuilt tecno K7 Goodview) what should I do

    Reply
  29. Kewa Justice says:
    3 years ago

    My tecno K7 has been now restarting on it own and I don’t know what to do with that issue

    Reply
  30. Chris says:
    3 years ago

    Hi.how can I switch off my Tecno spark 4 by swipping on the screen downwards.later I find that the phone has restarted instead.

    Reply
  31. Mercy says:
    3 years ago

    Hello …I’m not able to record videos or audios and a person can’t hear me in a call in my Techno spark k7 …what might be the problem?

    Reply
  32. Alabama says:
    3 years ago

    My tecno spark says error fetching cloud backup on my phone so how do I fix it

    Reply
  33. Legacy says:
    3 years ago

    My tecno spark K7 is on but is blank

    Reply
  34. Nathan says:
    3 years ago

    My K7 screen went black and can access the apps, what can I do to correct it;

    Reply
  35. Akinola haruna says:
    3 years ago

    I just bought my k7 and it battery did not good

    Reply
  36. Jay kariuki says:
    3 years ago

    My tecno k7 is off and i cant seem to turn it on.. It neither charges nor does it respond to anything …. What could be the problem

    Reply
  37. pirate says:
    3 years ago

    my phone screen is not responding and it cant shut down

    Reply
  38. Koveng Anthony Jan says:
    3 years ago

    My tecno k7 when Lock in to apps then is telling me the is not responding and it will take long time please help.

    Reply
  39. chidinma okeke says:
    3 years ago

    my tecno spark k7 does not charge till when it is switched on and it glitches and then makes a strange noise then it switches on and off by itself sometimes even when i press the on button it does n ot switch on

    Reply
  40. Betty Boansi says:
    3 years ago

    My TECNO K7 buttons are not working, I have restarted the phone but still. Please what kind I do to make it work

    Reply
  41. Famuyiwa oluwakemisola says:
    3 years ago

    My google voice can’t on

    Reply
  42. Emmanuel Akpan says:
    3 years ago

    the best thing to do with tecno k7 is to trash it… It is so worthless.. My K7 does not receives calls, no notification shows, when you on the data every thing about it stops responding… such a trash phone.. wish i had money to get a new phone..

    Reply
  43. Farida Idris says:
    3 years ago

    My Tecno spark fell down and my screen got damaged, on changing the screen, the network signals are not responding any more but it shows me that my sim cards are in the phone.
    When I went to the network settings, there the Sim cards are shown but also showing NO NETWORK at all.
    Please how can I resolve this problem

    Reply
  44. Dennis Lubialuli says:
    3 years ago

    My Tecno k7 can’t pick a txts from upp the screen while am on other app.i must exit to home screen for me to draw down the texts and read.and also put on/off the data.

    Reply
  45. Lebogang says:
    3 years ago

    My tecno k7 microphone has died, what can I do to fix it?

    Reply
  46. Olaide says:
    3 years ago

    MY tecno k7 always hang pls I need a solution.

    Reply
  47. Sassie says:
    3 years ago

    hello all, My tecno spark k7 has not being giving me good dadta services since the lock down. I have tried all network still same palava, what do i do?

    Reply
  48. yusuf says:
    3 years ago

    My spark k7is switching of and on itself

    Reply
    • Tichaona Matende says:
      3 years ago

      My Tecno ka7 is not showing network but shows the simcard

      Reply
  49. Joseph says:
    3 years ago

    Over hot

    Reply
  50. Tichaona Matende says:
    3 years ago

    My Tecno ka7 is not showing network but shows the simcard

    Reply
  51. Kahuma says:
    3 years ago

    Why is my techno spark 4 sending sms with one sim, and cannot show sms center number to check if it has any problem am using Android 9 P go edition

    Reply
  52. Adebayo says:
    3 years ago

    My tecno spark K7 internal memory keeps increasing by itself even
    After cleaning all the junks and cache on it, the only solution I have been doing so far was to restore to factory settings in order to clear the space occupied. Any other solution?

    Reply
  53. Blazer says:
    3 years ago

    My Tecno spark k7 fell and the touch screen stopped working

    Reply
  54. Peace says:
    3 years ago

    I flashed my Techno k7 and since then I can’t find NY back camera,please what could be the cause and solution

    Reply
  55. Noah Apeke says:
    3 years ago

    Why is my techno k 11 on and off on it own

    Reply
  56. Pasca jere says:
    3 years ago

    My was telling to update but I wondered it turned off and it has naver been powered on but the battery is ok

    Reply
  57. Anthony says:
    3 years ago

    My k7 after charging 100%,and its not unplugged,it starts to discharge

    Reply
  58. Ikechukwu Anthony says:
    3 years ago

    My techno k7 is hanging why. What is the solution

    Reply
  59. Beryl says:
    3 years ago

    My tecno k7 has an issue with sensitivity please help

    Reply
  60. Moses Mensah says:
    3 years ago

    My Techno Spark K7 switches from one app to app by itself, types things by itself.l have tried resetting severally but to no avail.l can’t use the phone anymore.

    Reply
  61. Moses Mensah says:
    3 years ago

    My Techno Spark K7 switches from one app to app by itself, types things by itself.l have tried resetting it severally but to no avail .l can’t use my phone anymore What should l do?

    Reply
  62. kassa says:
    3 years ago

    my tecnok7 screen backlight problem please give me solution

    Reply
  63. Mitiku Diriba says:
    3 years ago

    It can’t opened how I restore it?

    Reply
  64. Raphael says:
    3 years ago

    My techno k7 is slow and the apps are not responding what can I do?

    Reply
  65. Njebeni says:
    2 years ago

    I can’t view pic posted by other techno users on whatsapp

    Reply
  66. RONALD SSEBUDDE says:
    2 years ago

    my techno k7 is not scrolling down why?

    Reply
  67. Israel says:
    2 years ago

    After wiping data/factory reset, I rebooted the system but I can’t locate the “Hi luncher” . My phone is still displaying the same “android recovery pop up”

    Reply
  68. Pascal Ndyamuba says:
    2 years ago

    My tecno spark k7 always sets its ringtone to none. I have tried all ways including setting off modify system settings but still it sete ringtone to none

    Reply
  69. Alex says:
    2 years ago

    My techno k7 failing to show the apps just showing “set up your tecno k7” only how can I solve the prob
    I have rebooted but nothing changed

    Reply
  70. Ibrahim mohammad says:
    2 years ago

    My sparkK7 is not scrolldown the curtain ontill he is locked how can i solve this case

    Reply
  71. Irene Owums says:
    2 years ago

    Two of my k7 touch pads stopped working after it went off. The center and left touch pads. What do I do?

    Reply
  72. Olamide says:
    2 years ago

    My navigation button is not pressing

    Reply
  73. Cyril says:
    2 years ago

    Uncle!how can I get my original version back to my techno spark 7 ? because I have tried to update to my phone today and I have lost everything.Please help me!

    Reply
  74. Mima says:
    2 years ago

    My Tecno k7 is not charging nor coming on what should I do?

    Reply
  75. Kasish jimma says:
    2 years ago

    Internet slow now this tcno k7 whay?

    Reply
  76. Julius says:
    2 years ago

    My techno k7 has shown like line emerged on small part of a screen nearly the button keys

    Reply
  77. Pelumi says:
    2 years ago

    My tecno K7 selfie camera is not showing and I don’t know why

    Reply
  78. Namukonda Ivwa says:
    2 years ago

    My Tekno spark k7 is having ghost touch, I removed the screen protector and cleaned it but it didn’t stop what do I do?

    Reply
  79. Gioko says:
    2 years ago

    I switched off my Tecno phone. Afterwards, it couldn’t start on. It’s now dead.

    Reply
  80. TimeLyon says:
    2 years ago

    my tenco k7 android version 7 is running slow and keeps on showing a notication writen app not responding to almost all apps even when they are not opened, what might be the problem and solution??

    Reply
  81. Deogratius says:
    2 years ago

    My tecno KA7 , Problems is,
    1) delay notification
    2)outo rebooted
    3) some times apps stopped untlil command “wait”
    4)Notification sms not be replayed until open sms apps
    5) lwil factory reset few weeks ago but my problem not fixed
    S
    Storage used in 80%
    Ram used in 67%
    Please what’s wrong??

    Reply
  82. Andama david says:
    2 years ago

    Network failure

    Reply
  83. Sisay says:
    2 years ago

    My techno apark 7 do not take OTG Cable what is the solution?

    Reply
  84. Joseph says:
    2 years ago

    My tecno spark 7 failed to ring when receiving sms no any sound when SMS coming in my phone

    Reply
  85. Joseph says:
    2 years ago

    My tecno k7 doesn’t work properly in sound of SMS notification when I receive SMS no sounds detect to inform me that I have received sms

    Reply
  86. sena nura says:
    2 years ago

    my tecno k7 doesn’t work 2 sim card it works only 1 sim the other says emergency call only pls help me

    Reply
  87. Kiruja says:
    2 years ago

    Well my phone keeps on saying insufficient internal storage and there no pitures or apps apart from tiktok and whatassp

    Reply
  88. Savagekid acb says:
    2 years ago

    Always resetting ringtone on its own

    Reply
  89. Shani Issifu says:
    2 years ago

    My tecno k7 automatically shuts down when I turn my data on

    Reply
  90. Gbolaru Olusayo says:
    2 years ago

    My own is consuming more data than normal. Without using any app the data will run down within minutes

    Reply
  91. Sahr ezekiel joe says:
    2 years ago

    When ever I turned on my data,alam clock always appea at the top right of my spark 7

    Reply
  92. Anteneh says:
    2 years ago

    Why my phone make airplane mode by it self

    Reply
  93. Abdel Aziz says:
    2 years ago

    Tecno phone not showing incoming call on the phone notification
    What to do??

    Reply
  94. Theophilus says:
    2 years ago

    Hello my Tecno most of its app keep on bringing app isn’t responding e.g facebook isn’t responding, whatsap isn’t responding what could be a problem and solution

    Reply
  95. Odama Innocent says:
    1 year ago

    My teckno k7 has refused to charge it just shows white screven what can I do

    Reply
  96. Innocent Aziemanu says:
    1 year ago

    Turn off flashlight when creen light is on but not unlock

    Reply
  97. Sbrown Thriller says:
    1 year ago

    Mine reject new applications

    Reply
  98. Theophilus says:
    1 year ago

    my tecno spark k7 most apps keep on saying “isn’t responding ” for example whatsApp isn’t responding. What could be the problem
    Please help

    Reply
  99. Anthony says:
    1 year ago

    My spark 7p is opening photo on its own without been operated

    Reply
  100. Emma says:
    1 year ago

    can not see incoming calls on my k7 screen, help

    Reply
  101. Chris says:
    1 year ago

    The tpoint on my techno k7 vanished and j can nolongerbcapture screenshot

    Reply
  102. Bamisaye Precious says:
    1 year ago

    My new spark 7p reduces battery when not In used…..WHY ? just bought and when m not using it it reduces battery

    Reply
  103. Felix manyungwa says:
    1 year ago

    My tecno spark 7 is failing to show SD card. I once inserted and said I should format it and I did. Upon finishing formatting it is failing to show

    Reply
  104. Patrick says:
    1 year ago

    My FM radio keep stopping., Why

    Reply
  105. Bry says:
    1 year ago

    My k7 is losing my contacts why

    Reply
  106. John says:
    1 year ago

    My Techno is misbehaving by shutting down what could be the problem

    Reply
  107. Kennedy Likezo says:
    1 year ago

    I techno spark K7 it’s hello camera no longer the same no longer the same yyyy help me out.

    Reply
  108. Mohamed Lamin Basharr Turay says:
    1 year ago

    I can’t copy and paste files in obb and data. Under android

    Reply
  109. Amos says:
    1 year ago

    How can i search for old messages

    Reply
  110. Kennedy says:
    1 year ago

    My newly Spark 7 Tecno phone is giving me problem on its volume, the volume is so low that I hardly hear it when it rings. I have adjusted the volume to the highest level yet to no avail. Please help me

    Reply
  111. Biruk says:
    1 year ago

    The sound is very slow in media and while calling what shall i do

    Reply
  112. Tembo Patrick says:
    1 year ago

    My k7 phone it automatically switches off whenever I stop using an app of it, it can only be on when playing a background music.

    Reply

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