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Infinix S4 common problems and solutions, really quick fixes

Uche by Uche
July 30, 2019
165

Are you facing issues on your Infinix S4 smartphone? Here are some common Infinix S4 problems and their solutions. If you don’t find the difficulty you’re facing here, please leave a comment and our experts will respond to you.

Problem: Low Internal Memory

The most annoying of all the messages that one would like to see. This means that you have to let go of the old photos, apps and junk files that you have stocked up on your beloved Infinix S4 device. But before you hit the delete button to make way for more, have you tried backing up these files to the cloud?

Cloud services these days like Dropbox, Google Photos for Photos and Google drive for the documents are a convenient way to save on your device’s internal memory.

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And if your Android smartphone allows for adaptable storage as the Infinix S4 does, you can combine the external storage with the internal storage, thus increasing the overall storage manifolds.

One can also opt for apps like SD Maid which helps to clean up the junk. And trust me, you will be amazed by the amount of space that it clears.

Problem: Battery Issues

Undoubtedly, the battery is the spine of a smartphone. The Android experience tends to sour a lot if one has to plug in to charge the phone every now. But all is not lost, with a little care, a smartphone battery can be made to live a longer life.

Every phone battery comes with a fixed amount of cycles. These cycles tend to wear off the more you charge your phone. So, it’s highly recommended that keeping the charge between 80% and 8% increases the battery life almost 200%.

And before we proceed any further, let me emphasize again that killing off app doesn’t really do any good. Instead, you can opt to lower the brightness of the screen, go for doze mode if the phone isn’t in use or reduce the background data refresh of apps. And if you can really afford it, you can switch off the location sharing for apps.

Problem: Phone is running slow

A few years down the line, an Android phone is a much slower version of itself. But other than its age, there are many contributions on our part that slows down a phone. One of many such reasons is the number of apps and the types of apps.

Unless your phone comes with the latest processor like the SD 821 or 835 and high storage capacity, an unusually high volume of apps is the main reason for a slow phone. And as mentioned in the first point, heavy apps like Facebook and Google Chrome can also slow down your precious phone.

There are a couple more fixes which you can explore on your own. Our post on the same topic should get your Android back to its feet again.

Problem: App not downloading on Infinix S4

Apps not downloading from the Play Store can surely play a spoilsport in the hours of need. Often the culprit is a set of corrupt cache. All you have to do is head over to the app settings and clear the cache data.

Another sure-shot alternative is to erase the Google Play store history. Go to settings and tap on clear local history.

And if the above doesn’t work, you can delete the default Google account associated with the phone and add it again to solve the problem.

Problem: Delayed notifications

Delayed notifications can prove to be a spoiler, especially when you are on the go. For instance, you can miss out on an important mail from your boss. One of the main reasons for delayed or no notification is the Power Saver option that many smartphone ROMs comes built with.

There’s little doubt that they do a fantastic job of extending the battery life, but have you wondered at what costs? These ‘features’ often cuts the data connectivity when the phone is in sleep mode thus cutting the apps from their only mode of communication.

So if you have the power saver feature switched on, you can try switching it off and see the difference. Another major issue that we folks tend to so a lot is killing the background apps. This habit not only forces the app to stop mid-way but also proves to be disastrous for your phone in the long run.

Problem: Wi-Fi shutting down

Data connectivity to a smartphone is crucial to its functioning whether it’s cellular data you are connected to or the Wi-Fi data. And one of the common issues while connected to Wi-Fi is that the data switch back to cellular network as soon as the phone goes to sleep. Exasperating, right?

Worry not, this too can be fixed in a jiffy? The above issue occurs due to the Wi-Fi sleep policy of Android on your Infinix S4. Head over to the Advanced Wi-Fi settings and set the  Keep Wi-Fi on during sleep to Never. This way the switch-over never happens.

Problem: Autocorrect issues

If you ask me, I have been plagued by this issue ever so frequently. A habitual typo-master, often misspelt words enter the dictionary of the keyboard. Thankfully, there’s an easy way out of this. It only requires a bit of pro-activeness on your part.

So the next time you see a miss-spelt word on the suggestion tray of your keyboard, just long-press on it and tap on remove. This works on most of the popular keyboard apps like Gboard, SwiftKey, Ginger, etc.

Another problem with third-party keyboards is that these often seems to freeze or just refuses to show up when you need them the most. Solution? Opt for a lighter keyboard like the Gboard with fewer fancy features.

Problem: Apps malfunctioning

Many times, we come across some apps that just get aborted multiple times or a few which just goes on displaying ads that don’t allow you do anything else.

A safe way out of this situation is to boot the phone in safe mode. Once a phone is booted into the safe mode you’ll notice that all the third-party apps are disabled. So all you have to do is tap on the uninstall button.

Problem: Infinix S4 Only Charges When Off

There are a few different reasons why this can happen, some more common than others, and one of the only ways to figure out what’s the deal is to go down the list of problems and see which one fits your phone best.

Examine these three different factors: the cables used, the power source, and your battery.

There’s something wrong with one, two, or all three of these if you can’t charge correctly, so let’s look at how to identify the problem.

Step 1: Different Cables

It’s possible your cable is the problem, so here’s what you can try to see if it is:

  • Try the cable with a different phone.
  • Use the cable with a new device.
  • Use the cable with a new power source.
  • Try a different cable.
  • If you get a different result with another Android or a different cable, the cable you’re using now is definitely the problem.

Step 2: Use a Different Power Source

Sometimes where you’re plugging your Android into is the problem, so if it only charges when it’s off with one power source try a different one. I usually charge my Android through my laptop, but I could try charging it with a wall charger, or even one of my consoles.

Try as many different sources as you can to see if one works!

Step 3: Remove / Refresh Your Battery

If you have a removable battery, I recommend you swap it out for a different one if you have one available. If you can’t remove it, without voiding a warranty, use a battery checker app to see if you have anything not working as it should.

Step 4: When All Else Fails

If nothing else has solved the problem at this point, you only have two options left. It’s not likely, but still possible that a factory reset could fix the problem. On the other hand, if you still have an active warranty, see if your issue is covered under it, or if your manufacturer has any more information available.

Having to charge your Android only when it’s off is an annoying problem, but is thankfully one with a few fixes.

Problem: Not showing incoming calls

Fix 1

Step 1: Go to Dialer or Phone app settings. To do so, you can either go to main settings, then open ‘Apps’, and then scroll down to Dialer or Phone App.

Step 2: Now select the “App notifications” option.

Step 3: Now if App notifications are turned off, your display won’t wake up when someone calls you. Also if only the “Incoming calls” permission is off, your screen will not light up with incoming calls.

Step 4: Now tap on incoming calls and change the priority to urgent (Make sound and pop on screen)

Make sure required permissions are turned on and your issue will be fixed.

The options may differ based on particular custom UI on your phone. But all you need to do is go to the App info page of the ‘Phone’ app and grant it necessary notification permissions. You probably denied the permission when first prompted and perhaps that’s the reason for why you are facing the issue.

Fix 2: (For Android Pie-based Phones)

If you have an Android 9.0 Pie-based software on your phone, you can follow these steps

Step 1: Go to App Info of Phone Dialer app and tap on Notifications.

Step 2: Tap on the ‘Incoming Calls’ option and then on behaviour.

Step 3: Now tap on ‘Behaviour’

Ensure that the notification priority is set to urgent or “Make sound and pop up”.

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Comments 165

  1. Allibaba Michael says:
    6 years ago

    My infinity smart 3 plus automatically shut down(even when my battery was 100% charged) and refused to turn back on since yesterday

    Reply
  2. Peter oko says:
    6 years ago

    infinix s4, when screen sleeps and wakes up it goes to message

    Reply
    • Pascal says:
      4 years ago

      When playing games my phone authomaticaly turn of what could be the problem pls help infinix s4

      Reply
  3. Leor says:
    5 years ago

    The fingerprint lock function no longer works on my phone.

    Reply
  4. Michael says:
    5 years ago

    My infinix s4 couldn’t receive calls. It shows busy to my caller and send missed call to me.

    Reply
    • Abdulsalam, M. Sanni says:
      5 years ago

      My infinix s4 couldn’t receive calls. It shows busy to my caller and send missed call to me.

      Reply
    • Emmanuel Owusu says:
      5 years ago

      My infinix s4 couldn’t receive calls but rather keeps on showing number busy to my callers and send missed calls to me. It disturbing me a lot pls help me

      Reply
  5. Shina says:
    5 years ago

    I can’t received call on my infinix s4

    Reply
  6. Jacob Kobina Ameho says:
    5 years ago

    My infinix s4 couldn’t receive calls but rather keeps on showing number busy to my callers and send missed calls to me. And it started on 25th of January 2020. It disturbing me a lots.

    Reply
  7. Birhanu Haile says:
    5 years ago

    Infinix S4 internet works only by WIFI presence not by data and call network immediately go into Emergency. How can I fix it?

    Reply
  8. Vanessa says:
    5 years ago

    My infinix s4 doesn’t receive calls anymore.
    I don’t know why, it show number busy to people that call me

    Reply
  9. Jonathan Nkenta says:
    5 years ago

    My Infinix S4 is not loud again wen somebody call me I can’t hear them I tried the volume key and settings it only increase the ringi tone only

    Reply
  10. Ammar says:
    5 years ago

    in my infinix s4 i receved notification with out notification tune plz tell me the solution

    Reply
  11. Mary says:
    5 years ago

    My infinix S4 doest search for messages what do I do.

    Reply
  12. Treasure ibrahim says:
    5 years ago

    My infinix s4 couldn’t receive calls but rather keeps on showing number busy

    Reply
  13. Wahab says:
    5 years ago

    My infinix s4 doesn’t receive calls anymore.
    I don’t know why, it show number busy to people that call me

    Reply
    • Chimezie says:
      5 years ago

      I am same issues to. Pls any ideas on how to rectify this

      Reply
  14. Inisleek says:
    5 years ago

    I bought my infinix S4 in November, but have noticed that my battery doesn’t last,i can’t tell if the original charger that came with the phone could be the cause of it,please help me out

    Reply
  15. Henry says:
    5 years ago

    My Infinix S4 powers off and almost immediately making me unable to use it. What can I do to fix this?

    Reply
  16. Doris says:
    5 years ago

    Pls my infinix s4 is giving me a serious problems,my phone is no longer loud anymore,if am making/receiving a call I always find it difficult to hear the person

    Reply
  17. Udi Wisdom Umaru says:
    5 years ago

    My infinix s4 when I receive call people can hear me but I hear them if I try to increase the volume it’s only the volume that increase I can’t still hear them and is a new phone

    Reply
  18. Len says:
    5 years ago

    My Infinity S4 can follower receive calls.
    It just gives me missed call notifications while the caller receives the number busy notification

    Reply
  19. Philip Asare says:
    5 years ago

    keeps on showing number busy to my callers and send missed calls to me. And it started today.

    Reply
  20. Robert says:
    5 years ago

    My inf s4 when I make call the light goes off, I tied factory reset but after few times come again, please assist

    Reply
    • kelvin says:
      5 years ago

      That’s what am experiencing right now. Kindly would you help please

      Reply
  21. Amaka says:
    5 years ago

    My infinix s4 couldn’t recieve calls but it shows number busy to all my callers and sends me missed calls what could be d problem

    Reply
  22. Salami j.r says:
    5 years ago

    My phone s4 is not coming on.

    Reply
  23. Musa Mohammed says:
    5 years ago

    Fingerprint hardware sensor not detective after an update
    On my infinix s4

    Reply
  24. Musa Mohammed says:
    5 years ago

    Pls help!

    Reply
  25. Lisa says:
    5 years ago

    My infinix s4 is not showing notifications
    Or sometimes its just half way and disappear

    Reply
  26. Tolulope Muyide says:
    5 years ago

    my Infinix S4 is not ringing out. I increase the volume still not ringing out. But all other sounds (Alarm, Media, notification) are working perfectly. How can I fix this?

    Reply
  27. Abdul says:
    5 years ago

    Am using inifinix s4 and anytime I received call,call someone or what to listing to what’s app voice message unless I used handsfree if not the screen always go off and will never on till I finished making the call. I don’t no why

    Reply
  28. Caren Chizuni says:
    5 years ago

    My infinix S4 is not producing sound when someone calls, I have tried to increase the volume but it hasn’t helped. What should I do

    Reply
  29. Abdulsalam, M. Sanni says:
    5 years ago

    My infinix s4 couldn’t receive calls. It shows busy to my caller and send missed call to me.

    Reply
  30. Nana Yaw says:
    5 years ago

    My Infinix S4 screen goes inactive and I can’t do anything, but I receive notifications and incoming calls buy I can’t respond to them. why am i experiencing this?

    Reply
  31. Cynthia says:
    5 years ago

    How can i recover my lost pictures. I just noticed that some of my pictures on my WhatsApp folder are missing

    Reply
  32. Abboe says:
    5 years ago

    Please someone should help me urgently. My phone shows my internal storage when I click on storage in settings but it doesn’t show it when I open my file manager. It only shows SD card in file manager. I then removed my SD card to see if thongs will revert back to normal, now my phone is practically not having any storage space at all. I can’t do anything that had to do with storage. What can I do?

    Reply
  33. Adura says:
    5 years ago

    My infinix S4 is saying busy when people call me and just leave a missed call for me

    Reply
  34. Akhabue Ezekiel says:
    5 years ago

    My infinx s4 is always tell me internal storage running out and in my file manager it 64.0gb plz help me

    Reply
  35. Onochie faith oluchi says:
    5 years ago

    Pls my infinix s4 is not showing incoming calls. Will only see missed call immediately without ringing. Started since 24the april,2020.

    Reply
    • Ann says:
      5 years ago

      Hey i cannot receive calls …it shows the caller that my line is busy and shows missed call for me please urgently help .thanks

      Reply
  36. Victoria says:
    5 years ago

    After safe mode its bring app but within some minutes still go back to phone is starting, what should I do?

    Reply
  37. Dipshi says:
    5 years ago

    Hey. Please let me know the resolution as I am not receiving any calls, only receiving missed calls notification.
    When someone calls me, it rings for once and then the IVR says user is unable to accept the calls. I have already performed all troubleshooting steps, still not resolved. Kindly help me with this.

    Reply
  38. Tabi says:
    5 years ago

    My infinix s4 doesn’t receive calls anymore.
    I don’t know why, it show number busy to people that call me since 3days now

    Reply
  39. Samuel says:
    5 years ago

    My infinix s4 couldn’t receive calls. It shows busy to my caller and send missed call to me.

    Reply
  40. Neema says:
    5 years ago

    My infinix s4 is showing missed call to me but callers keep showing my phone is busy

    Reply
  41. Sam says:
    5 years ago

    My infinix s4 doesn’t receive calls anymore.
    I don’t know why, it show number busy to people that call me

    Reply
  42. Chimezie says:
    5 years ago

    My infinix S4 is not receiving calls. It shows number busy to my callers and gives me missed call notification. It started yesterday. Pls help

    Reply
  43. Tessy says:
    5 years ago

    Hello, I just realised I am unable to receive calls on my Infinix S4. It always comes in as missed call. When I switched phones the call came through. What can be the issue

    Reply
  44. Ben says:
    5 years ago

    my infinix s4 is giving me headache. Showing my callers number busy and only show notification without it ringing. Imagine the phone I just bought and I haven’t received calls with it for 7days now.

    Reply
  45. Liz says:
    5 years ago

    Hey. I am also having this issue of my callers not been able to reach me as they are getting a number busy on their end and I on the other end am receiving a missed call notification. Kindly somebody help me..it’s really frustrating as my phone’s is bearly a month old.

    Reply
  46. Abiodun says:
    5 years ago

    My infinix s4 doesn’t receive calls anymore.
    I don’t know why, it show number busy to people that call me

    Reply
  47. Abiodun says:
    5 years ago

    How am I going to fix it up

    Reply
    • Azaka Dorcas says:
      5 years ago

      My infinity smart 3 plus automatically shut down(even when my battery was 100% charged) and refused to turn back on since yesterday

      Reply
  48. Ivan Andah says:
    5 years ago

    My infinix s4 keeps giving me the notification internal memory running out after downloading and want to install an app.its realm disturbing me .please help

    Reply
  49. Nedo says:
    5 years ago

    My infix s4 keeps telling to format SD card yet doesn’t change to default

    Reply
  50. Sammy says:
    5 years ago

    Please how can I set status bar on my infinix s4?because it has been hide

    Reply
  51. English Hardigun says:
    5 years ago

    My phone infinix smart 4 not ringing out while others are working and when the data is on my phone will started hot. So I need solution please

    Reply
  52. English Hardigun olami says:
    5 years ago

    My phone infinix smart 4 not ringing out while others are working and when the data is on my phone will started hot. So I need solution please

    Reply
  53. Umar Yahaya says:
    5 years ago

    My infix S4 screen goes dark during calls. How do I fix it?

    Reply
  54. James says:
    5 years ago

    Please I notice my mouth pie is too low even when I have set all the volume on less if I put my phone on a loud speaker before I could hear on my infinix s4 please I need help

    Reply
  55. Osughe peace says:
    5 years ago

    My infinix s4 can’t receive calls again.
    I really don’t know what is happening.
    It shows number busy to every line that tries calling.
    Please what can I do?

    Reply
  56. Oladunni says:
    5 years ago

    Hello,when am calling the screen will be blank and dark.will not the able to off it or stop the call,still the person am calling off it,hence wasting my credit.
    What is the solution

    Reply
  57. Ralph oyex says:
    5 years ago

    My infinix s4 failed to ring out for calls only.

    Reply
  58. Chimezie says:
    5 years ago

    My infinix s4 couldn’t receive calls but rather keeps on showing number busy to my callers and send missed calls to me. It disturbing me a lot pls help me

    Reply
  59. Bernard Wanjala says:
    5 years ago

    I have read the complaints by the consumers of the infinix s4, but I don’t see any response on how to solve the problem especially that of ‘the user is busy’ even when the line is not in use! Kindly assist us, because I am also experiencing the same problem. How do we fix this problem for it costs a lot because I have to call back the many missed calls!

    Reply
  60. Stephen Duku says:
    5 years ago

    I sometimes have to click on some app thrice before its opens on my infinix s4

    Reply
  61. Promise says:
    5 years ago

    My scream want of on day light on I want to make call wht could be the reason

    Reply
  62. Chidozie Oguchi says:
    5 years ago

    Good day
    My phone will vibrate once and says line busy to someone who calls.
    Infinix s4

    Reply
  63. Hoswel says:
    5 years ago

    My infinix s4 has is not receiving incoming calls instead am notified of a missed call and my caller is told that am busy.

    Reply
  64. Aakansha Chauhan says:
    5 years ago

    İn my İNFİNİX S4, media volume doesn’t work.
    I put my phone on charging just for 20 mins, after that I saw volume work. Please help me.

    Reply
  65. Aakansha Chauhan says:
    5 years ago

    İn my İNFİNİX S4, media volume doesn’t work.
    I put my phone on charging just for 20 mins, after that I saw volume doesn’t work. Please help me

    Reply
  66. Ezenwata Christian says:
    5 years ago

    My infinix s4 couldn’t receive calls. It shows busy to my caller and send missed call to me.

    Reply
  67. Solomon joshua says:
    5 years ago

    All the sounds are working except for the ringing sounds,and I don’t seems to find any solution to the problem

    Reply
  68. Degol says:
    5 years ago

    Smart 4lite screen becomes black when am making a call. Power button doesn’t work ineffective when I done with the call.

    Reply
  69. Onomor says:
    5 years ago

    My infinix s4 off and on back by it self until the battery is dead

    Reply
  70. GABRIEL NARTEY says:
    5 years ago

    My S4 screen goes off whenever I make calls and never turns on even when I try turning it on.It only turns on when the person I have called,hangs up the call.

    Reply
  71. okpareke okechukwu says:
    5 years ago

    My infinix s4 couldn’t receive calls but rather keeps on showing number busy to my callers and send missed calls to me. It disturbing me a lot pls help me

    Reply
  72. Samuel says:
    5 years ago

    My infinix s4 couldn’t receive calls but rather keeps on showing number busy to my callers and send missed calls to me

    Reply
  73. Brian Bangure says:
    5 years ago

    My Infinix S4 could not receive calls. Its is showing only missed call alert. To my caller it is giving the feed back that the number is busy yet not busy at all. Can you kindly assist on how to rectify this problem.

    It started tjis yesterday (24.07.2020)

    Thank you

    Reply
  74. Godner Kwamboka says:
    5 years ago

    My infinix smart 4 is about 4 months old and I have a big problem when making calls because I can’t hear the other person clearly even with the loud speaker on

    Reply
  75. Suzanne says:
    5 years ago

    Please did anyone with the issue of not receiving calls but get missed calls and callers saying line busy find a solution? My phone started that today and its not funny at all

    Reply
  76. Sam Ajikobi says:
    5 years ago

    My infinix s4 is rejecting incoming call… Did anybody was able to solve the problem?

    Reply
  77. Abdulrasaq Jamiu says:
    5 years ago

    My infinix s4 flash led light is not on, but if I take it snap picture it use to work. What can I do to make it working apart from working on camera?

    Reply
  78. Sidra says:
    5 years ago

    My phone sensor is not working infinix s 4 when i call screen is black and where is my incoming calls setting

    Reply
  79. Wisdom says:
    5 years ago

    Can’t click on the website attached to a mail sent to me on my gmail app, when click app turn off and on, click again same thing .

    Reply
  80. Ridwan says:
    5 years ago

    My infinix s4 is making some strange noise like bomb want to explode

    Reply
  81. Sholexzy says:
    5 years ago

    Infinix s4 keeps bringing update even after being updated which consumes alot of my data as in system update at the notification..

    Reply
  82. Leach says:
    5 years ago

    My S4 is rejecting all incoming calls any help to fix the same

    Reply
  83. Emmanuel says:
    5 years ago

    How do i off quick respons on my infinix S4

    Reply
  84. Justin says:
    5 years ago

    My infinix s4’s screen turns off during calls and I dnt knw why

    Reply
  85. Kyauta Zephaniah says:
    5 years ago

    Music stop by it self when operating on other apps

    Reply
  86. anna says:
    5 years ago

    My infinix s4 does nt end calls anymore, except the receiver ends it and i don’t know how to fix this

    Reply
  87. Abel says:
    5 years ago

    My infinix s4 couldn’t receive calls. It shows busy to my caller and send missed call to me.

    Reply
  88. Mercy masaiti says:
    5 years ago

    My infinity S4 is not receiving incoming calls it responds with no response

    Reply
  89. oliver Ocitiru says:
    5 years ago

    My infinix smart 4 phone is not showing incoming calls it only shows amissed can notification.

    Reply
  90. Thobias says:
    5 years ago

    The people I’m calling by infinix cannot hear me through video calls,but I do hear them, there’s notification there’s a problem with microphone…but normal call they get my voice

    Reply
  91. Misbah says:
    5 years ago

    My infinix s4 is not showing merge call option. Please resolve this issue as soon as possible..

    Reply
  92. John rose says:
    5 years ago

    My infinix s4 couldn’t receive calls but rather keeps on showing number busy to my callers and send missed calls to me. And it started on 25th of January 2020. It disturbing me a lots.

    Reply
  93. Ifeoma says:
    5 years ago

    My infinix phone can’t receive call. It keeps telling the caller ‘line busy’ even when I’m not busy

    Reply
  94. Khalil says:
    5 years ago

    S4 infinix is a bad phone I hate the phone BC os am unable to answers incoming call and customer care ask me to backup my phone which will result to lose of my data

    Reply
  95. Nwanesi says:
    5 years ago

    My Infinix S4 could not receive calls. Its is showing only missed call alert. To my caller it is giving the feed back that the number is busy yet not busy at all. Can you kindly assist on how to rectify this problem.

    Reply
  96. Olajide olaolu says:
    5 years ago

    My infinix S4 suddenly went blank. The only thing showing on the screen is XOS cheetah just like when it’s coming on, but it won’t come on.
    What can I do please?

    Reply
  97. Emmanuel says:
    5 years ago

    My infinix S4 can’t receive calls, just responding line busy to the callers and showing missed calls like flashing on my phone. What can I do?

    Reply
  98. Nouman Ali says:
    5 years ago

    My Infinix S4 screen goes inactive and I can’t do anything, but I receive notifications and incoming calls but I can’t see them screen light is off i can’t do anything. why am i experiencing this?

    Reply
  99. Oscar okechukwu says:
    5 years ago

    My phone screen turns off immediately when I dial or pick call and never on again until the call is cut by ur caller or till ur airtime finish

    Reply
  100. Dhackson says:
    5 years ago

    Has A very poor system update performance .
    Everything was fine on my device but when I updated it my sensor stopped working also my adjustive brightness feature also stops .I just need a way to remove this update

    Reply
  101. Musa Alhaji Bulangu says:
    5 years ago

    My infinix smart 3 is not receiving calls, it shows missed calls and show number busy to my caller.

    Reply
  102. Samuel says:
    5 years ago

    My infinix s4 blocks incoming calls only.

    Reply
  103. Talha says:
    5 years ago

    My infinix s4 is not opening, it’s just showing me the logo of the Infinix then it goes on and off continuously.
    what is the solution for it?

    anyone can help me?

    Reply
  104. Amon says:
    5 years ago

    My infinix smart 4 doesn’t play music when I change to another app it immediately stops what can I do to stop the mistake

    Reply
  105. g ndungu says:
    5 years ago

    Am not receiving some massages what is the ptoblem

    Reply
    • Marj says:
      5 years ago

      G, Ngungu did you sort out this issue my phone does the same, some messages are never shown, i need help.

      Reply
    • Stephanie says:
      4 years ago

      Mine too

      Reply
  106. Mildred wasike says:
    5 years ago

    My infinix s4 gives busy signal to the callers and gives me missed calls.
    Whenever I make a call my infinix s4 goes black.i have to ask the other person to end the call.plz help

    Reply
  107. Iyeke jude says:
    5 years ago

    My infinix s4 m626 is always saying line busy wen someone call den shows a notification of missed call.it disturbs me a lot.

    Reply
  108. Ruth Ndanu says:
    5 years ago

    My infinix when someone calls me he or she finds that am busy and I only gets a missed call

    Reply
  109. Andrew lansanah says:
    5 years ago

    my infinix some time sent me out whiles I am doing something on my phone like if I am on whatsapp doing some thing

    Reply
  110. Justina says:
    5 years ago

    My infinix s4 just went off with a full battery and it didn’t come up again , what do I do?

    Reply
  111. Elizabeth Musau says:
    5 years ago

    My screen turned from white to black and I wouldn’t know where I touched by mistake as was trying clean junk. How can I have the original white screen restored

    Reply
  112. Edem Redeemer Ahashie says:
    5 years ago

    My phone goes off totally and turn on on its own sometimes l have to long press the power button before if on again please what should l do

    Reply
  113. Sodiq says:
    5 years ago

    Request for update every 2 days

    Reply
  114. Emmanuel says:
    4 years ago

    I can’t receive calls with my infinix s4, it shows number busy to my caller and gives me miss call please assist me

    Reply
  115. Nickie says:
    4 years ago

    My infinix s4 does not use any other network apart from Safaricom

    Reply
  116. Joy says:
    4 years ago

    My phone is not accepting the ringtones i want

    Reply
  117. Caro says:
    4 years ago

    My infinix s4 sows to my callers busy and I only get a missed call

    Reply
  118. Dumebi Ndika says:
    4 years ago

    Can’t hear from my fone except when its on speaker. There’s an ear phone symbol at the top right n it never user to be there.

    Reply
  119. Felix Mokaya says:
    4 years ago

    My infinix s4 has a problem. When being called, it just vibrates once and brings it as a missed call. So much confused on how to treat my callers. Kindly assist.

    Reply
  120. Waqas says:
    4 years ago

    My phone.infinix s4
    Not working conference call

    Reply
  121. Mbarubukeye Anicet says:
    4 years ago

    My Infinix X653 couldn’t receive calls it shows busy to my callers directly and it’s show me missed call only. Please help me

    Reply
  122. Israel says:
    4 years ago

    My phone is when I on it will on and off itself on again

    Reply
  123. Taiwo omotayo says:
    4 years ago

    My Infinix X653 couldn’t receive calls it shows busy to my callers directly and it’s show me missed call only. Please help me

    Reply
  124. BILESANMI ADEOYE OLAKITAN says:
    4 years ago

    My infinix s4 refused to boot since last week Saturday , I visited a lot of stand but not yet solution n I brought it 65k den .

    Reply
  125. Fakilede Timilehin says:
    4 years ago

    I can’t set password on my phone……..when I go to settings and I click screen lock it will flash like a field where I can.put my password then return back…

    Reply
  126. shamas says:
    4 years ago

    My infinix s4 couldn’t receive calls but rather keeps on showing number busy to my callers and send missed calls to me. It disturbing me a lot pls help me

    Reply
  127. Goodluck says:
    4 years ago

    I can’t receive calls with my infinix s4, it shows number busy to my caller and gives me miss call please assist me

    Reply
    • Claudia says:
      4 years ago

      I can’t receive call with my infinix S4 rather a missed call and when people call me they find my number is Busy..help me to sort this

      Reply
  128. Ali Muhammad says:
    4 years ago

    My infinix s4 couldn’t receive calls. It shows busy to my caller and send missed call to me.

    Reply
  129. Daniel mukhwana says:
    4 years ago

    My infinix 7 phone only ring while it’s active but can’t ring ring while inactive…..please advice me what might be problem or give procedure on sound setting. Thanks

    Reply
  130. Manoj P N says:
    4 years ago

    Hi im manoj my phone is not switching on correctly it was on /off and i tried all possible ways to debug that problem can you please help me out to solve this issue

    Reply
  131. Rasaq Azeez says:
    4 years ago

    My infinix S4 is highly heating with 40°c and a Bluetooth notification that the Bluetooth is not working.

    Reply
  132. syprine says:
    4 years ago

    My data is properly on but Facebook can’t connect,why?

    Reply
  133. CHRISTOPHER UBIDO says:
    4 years ago

    My infinix s4 can’t receive calls BT rather shows call busy to my callers

    Reply
  134. Hillary Mmbaya says:
    4 years ago

    My infinix phone doesn’t receive call and shows line busy to my caller and missed call to me, please help.

    Reply
  135. Stephanie says:
    4 years ago

    My infinix S4 doesn’t let me receive all my messages. I only recive those messages coming from my network provider and the bank.

    Reply
  136. Ahmed Hassan says:
    4 years ago

    I own infinix smart 4. Problem with the phone is, whenever i try to provide notification access to any app i.e wearfit pro or m2wear, it asks for notification access but when notification access window opens, there’s no app listed other than intelligent voice broadcast. Any fix for this would be appreciated.

    Reply
  137. Adil says:
    4 years ago

    My infinix S4 is not turning on some files are deleted please solve my problem

    Reply
  138. Adewoye Alice says:
    4 years ago

    Calls are not loud for me to hear when others calks me except i put kit on speaker to hear the calls talk

    Reply
  139. miracle chisom says:
    4 years ago

    my infinix smart 4 don’t have call setting

    Reply
  140. Alfred says:
    4 years ago

    People don’t hear my voice when I call them on my infinix s4 phone, although I hear them clearly. All my sound apps are on.

    Reply
  141. Edu M says:
    4 years ago

    My infinix s4 can’t recieve calls but it shows number busy to all my callers and sends me missed calls what could be the problem?

    Reply
  142. Sampson says:
    4 years ago

    My infinix s4 couldn’t receive calls but rather keeps on showing number busy to my callers and send missed calls to me. It disturbing me a lot pls help me, and I can’t take it please I need solution

    Reply
  143. Happy gift says:
    4 years ago

    My infinix s4 only drops a bip of my caller and shows number busy to all my callers. What do I do

    Reply
  144. Ummu says:
    4 years ago

    My infinix s4 couldn’t receive calls but rather keeps on showing number busy to my callers and send missed calls to me. It disturbing me a lot pls help me

    Reply
  145. Raju kamble says:
    4 years ago

    Sometimes incoming calls display shown but speaker only not working, but YouTube speaker is working, its audio working, after reset phone, it happens regular works

    Reply
  146. Andy Jaguar says:
    4 years ago

    My infinix s4 freezing after using my charger to charge another phone and use it to charge my phone again.

    Reply
  147. Osasere says:
    4 years ago

    I have a problem with my infinx s4 when making calls, the light goes off until the persons cuts the calls, my light won’t come up.
    How do u fix the problem

    Reply
  148. Kenneth says:
    4 years ago

    My phone (infinix s4) has stopped playing movie, musics, making calls/ receiving calls, almost all my games have stopped playing also… What should I do about it

    Reply
  149. Mohammed Umotu says:
    3 years ago

    Solution to not receiving calls

    You have mistakenly activated the REJECT CALL on the SMART TOOL that slides from the sideway on the screen panel

    Look on the corner of your phone. There is a transparent panel that slides open when you press it.

    Simply tap reject call icon once to remove the problem and enjoy your calls.

    Reply
  150. Stanley says:
    3 years ago

    I receive miss calls from my infinix S4 without it ringing out.. And it says busy to the person that calls.. I have tried going to notification to set it up but I noticed that the incoming call is fainted so I can’t change anything there.. Pls is there a way to make the incoming call active so that I can make changes to the setting

    Reply
  151. Samiul islam says:
    3 years ago

    Call service problem

    Reply
  152. Bright says:
    3 years ago

    My phone was hanging and i switched it off, the issue now is it cant switch on back

    Reply
  153. Chioma says:
    3 years ago

    My Infinix S4 no longer vibrates

    Reply
  154. Ahmad says:
    3 years ago

    My infinix s4 fingerprint is not available how can I fix it

    Reply
  155. Gideon says:
    3 years ago

    Av really appreciated,I can now enjoy my calls on my infinx smart 4,
    Thanks so much Muhammad.

    Reply

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