Although not a very new device as it was launched last year, the Tecno Camon X Pro aka Tecno CA8 is one of Tecno’s best smartphone products in the mid-range low budget category.
The phone is a 4GB RAM and 64GB ROM device with a 16MP camera and capped with a 3750mAh battery; the phone also has some interesting features like Face ID, App Lock and it comes with a MediaTek Helio P23 Octa-core processor which is suitable for gaming. In this article, we will outline some of the problems with this phone and possible solutions.
BATTERY ISSUES
My Camon X Pro won’t charge
The Tecno CA8 is capped with good hardware and software and if in good shape it will charge well. If charging problems are encountered, one should check the charger and also make sure the charging port is in good condition.
My Camon X Pro is charging slowly
If your phone charges slowly you should try to turn off your data and also kill some apps draining the battery in the background, this will also help in prolonging your battery life. The phone’s 3750mAh battery capacity is good enough for heavy usage and the good side is that it charges pretty fast.
OS ISSUES
My Camon X Pro is running slow/freezing
A 4GB RAM device should do well in terms of speed and performance, and the Camon X Pro excels in this category. However, the RAM management and operating system isn’t the elite type so you may experience lagging, freezing and sometimes your phone will reboot on its own. This is easy to fix as this is mostly caused by heavy usage of the phone. Make sure you don’t open a lot of app tabs as this takes a lot of RAM. Also, some deadly background apps like Facebook and Snapchat can also cause lagging in this phone. Also, you should stop the habit of making heavy use of your phone while plugged in.
Unable to install apps from Playstore
Most times, PlayStore tells you the problem. Sometimes it’s due to the fact that you don’t have enough space to install the app. However, you could have space enough to download a particular app but still getting prompts to increase storage space, for example, you have 200mb storage space and want to download a 15mb app but you’re getting a “not enough space” message, well, the solution is that you need more than 500MB storage space to download any app from PlayStore.
What if the problem is not storage-related? It definitely is from PlayStore itself or your phone’s Software (which is rare). Most of the times, the solution is uninstalling updates on PlayStore app. This will take your PlayStore back to the maiden app and will reset all settings whilst clearing the cache. This should fix it. To do this, go to Settings > Apps > PlayStore > Uninstall Updates.
Gaming Problems
Tecno Camon X Pro is one of Tecno’s best gaming phones. But there’s a problem with playing large games at high graphics as the phone isn’t that strong. If you experience lags, set the game at mid to low graphics and at 30 to 45fps then you’ll get amazing gaming experience.
Also, you might encounter some ghost touches whilst playing games and this may be due to a bad screen protector, bad charger or repeated use of the phone while charging. So get a good screen protector/charge and don’t use your phone while charging.
If you’re using this device and you experience any problem not listed here, you can comment and we’ll give you a fix.
STORAGE ISSUES
My Camon X Pro storage is running low
Have you ever tried receiving a large game or maybe some movies that would need at least 5GB of storage space to fit in but you get the “low storage” message? It can be really annoying but luckily for you, the Tecno Camon X Pro is packed with 64GB internal memory which should be enough for the average phone user.
However, if there’s a need to free up some memory easily, the phone’s Phone Master app will do that for you. Note: be careful while using this app so as not to delete important files. Also, you can source out useless files yourself through your file manager. Another method of freeing up space is by clearing some app data, however, this will wipe all your saved activities on that particular app.
Lastly, the Tecno Camon X Pro has a slot for micro SD card, so if you’re the type whom 64GB is too small for, you might want to include a memory card to increase your storage space.
NETWORK ISSUES
Honestly, this phone’s connectivity is top-notch. And if you experience any network problem it probably is from your service provider or a setting/app that is tampering with it.
If you’re finding it hard to connect to the internet make sure you have the correct APN setting from your network provider and also set your phone to the network present in that area be it 2G, 3G or 4G. This will also fix slow internet connection.
My phone Tecno CA8 frequently has power off though the battery is 100%full charged. What can I do to restore it better
my tecno canon x ,the screen light is very low even if the setting (display)is in max.I can operate everything if I expose it to direct sunlight.Thanks!
Did they help you with the problem I am facing the same problem please help if you had a solution
I can’t change the font on my phone tecno camon x
my x pro motherboard went dead just 1 year after buying it the motherboard is another issue with this phone
same problem with mine……..how did u fixed it
Who has gotten a new motherboard? Please,help.
I bought a motherboard already at Ikeja. 09026245728…Chat me up on Whatsapp,if you need.
i need a motherbord set name…tecno camon x pro.model ca8
pls have you fixed yours?……….i have similar issue as urs
I bought a motherboard already at Ikeja. 09026245728…Chat me up on Whatsapp,if you need.
My techno canon can’t verify my face it’s locked
why cant my tecno camon X pro boot
My tecno canon x back camera and touch is not working , what could be the problem?
How can i get a motherbod Name for tecno camon xpro.ca8 pls i need a help.from *MEEN SIDE*
My camon x Pro went dead and didn’t boot again. It usually displays the blue charging light Whenever I plugged it, but the screen is not showing. It did not fall from my hand or hitted by something. I was making video call with it and it suddenly went dead. Any suggestion?
My camox x pro is not connecting with any bluetooth and wifi
device
when i turn on my camon x pro it dosn’t work and the android logo is displayed. i’ve been trying to reset and reboot but nothing it get me back on the logo. Has anyone a suggestion please.
My camon x pro i cant listen radio properly,even i cant search more station ,its almost dead,i have tried to u updates system but didnt work,so how do i fix this problem since now i can only use downloaded radio app