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Tecno Spark 3 common problems and solutions, quick fixes

Uche by Uche
May 22, 2019
238

Are you facing issues on your Tecno Spark 3 smartphone? Here are some common Tecno Spark 3 problems and their solutions. If you don’t find the difficulty you’re facing here, please leave a comment and our experts will respond to you.

Problem: Low Internal Memory

The most annoying of all messages that one would like to see. This means that you have to let go of the old photos, apps and junk files that you have stocked up on your beloved Tecno Spark 3 device. But before you hit the delete button to make way for more, have you tried backing up these files to the cloud?

Cloud services these days like Dropbox, Google Photos for Photos and Google drive for the documents are a convenient way to save on your device’s internal memory.

And if your Android smartphone allows for adaptable storage like the Tecno Spark 3 does, you can combine the external storage with the internal storage, thus increasing the overall storage manifolds.

One can also opt for apps like SD Maid which helps to clean up the junk. And trust me, you will be amazed by the amount of space that it clears.

Problem: Battery Issues

Undoubtedly, the battery is the spine of a smartphone. The Android experience tends to sour a lot if one has to plug in to charge the phone every now. But all is not lost, with a little care, a smartphone battery can be made to live a longer life.

Every phone battery comes with a fixed amount of cycles. These cycles tend to wear off the more you charge your phone. So, it’s highly recommended that keeping the charge between 80% and 8% increases the battery life almost 200%.

And before we proceed any further, let me emphasize again that killing off app doesn’t really do any good. Instead, you can opt to lower the brightness of the screen, go for doze mode if the phone isn’t in use or reduce the background data refresh of apps. And if you can really afford it, you can switch off the location sharing for apps.

Problem: Phone is running slow

A few years down the line, an Android phone is a much slower version of itself. But other than its age, there are many contributions on our part that slows down a phone. One of many such reasons is the number of apps and the types of apps.

Unless your phone comes with the latest processor like the SD 821 or 835 and a high storage capacity, an unusually high volume of apps is the main reason for a slow phone. And as mentioned in the first point, heavy apps like Facebook and Google Chrome can also slow down your precious phone.

There are a couple more fixes which you can explore on your own. Our post on the same topic should get your Android back to its feet again.

Problem: App not downloading on Tecno Spark 3

Apps not downloading from the Play Store can surely play a spoilsport in the hours of need. Often the culprit is a set of corrupt cache. All you have to do is head over to the app settings and clear the cache data.

Another sure-shot alternative is to erase the Google Play store history. Go to settings and tap on clear local history.

And if the above doesn’t work, you can delete the default Google account associated with the phone and add it again to solve the problem.

Problem: Delayed notifications

Delayed notifications can prove to be a spoiler, especially when you are on the go. For instance, you can miss out on an important mail from your boss. One of the main reasons for delayed or no notification is the Power Saver option that many smartphone ROMs comes built with.

There’s little doubt that they do a fantastic job of extending the battery life, but have you wondered at what costs? These ‘features’ often cuts the data connectivity when the phone is in sleep mode thus cutting the apps from their only mode of communication.

So if you have the power saver feature switched on, you can try switching it off and see the difference. Another major issue that we folks tend to so a lot is killing the background apps. This habit not only forces the app to stop mid-way but also proves to be disastrous for your phone in the long run.

Problem: Wi-Fi shutting down

Data connectivity to a smartphone is crucial to its functioning whether it’s cellular data you are connected to or the Wi-Fi data. And one of the common issues while connected to Wi-Fi is that the data switch back to cellular network as soon as the phone goes to sleep. Exasperating, right?

Worry not, this too can be fixed in a jiffy? The above issue occurs due to the Wi-Fi sleep policy of Android on your Tecno Spark 3. Head over to the Advanced Wi-Fi settings and set the  Keep Wi-Fi on during sleep to Never. This way the switch-over never happens.

Problem: Autocorrect issues

If you ask me, I have been plagued by this issue ever so frequently. A habitual typo-master, often misspelt words enter the dictionary of the keyboard. Thankfully, there’s an easy way out of this. It only requires a bit of pro-activeness on your part.

So the next time you see a miss-spelt word on the suggestion tray of your keyboard, just long-press on it and tap on remove. This works on most of the popular keyboard apps like Gboard, SwiftKey, Ginger, etc.

Another problem with third-party keyboards is that these often seems to freeze or just refuses to show up when you need them the most. Solution? Opt for a lighter keyboard like the Gboard with fewer fancy features.

Problem: Apps malfunctioning

Many times, we come across some apps that just get aborted multiple times or a few which just goes on displaying ads that don’t allow you do anything else.

A safe way out of this situation is to boot the phone in safe mode. Once a phone is booted into the safe mode you’ll notice that all the third party apps are disabled. So all you have to do is tap on the uninstall button.

Problem: Tecno Spark 3 Only Charges When Off

There are a few different reasons why this can happen, some more common than others, and one of the only ways to figure out what’s the deal is to go down the list of problems and see which one fits your phone best.

Examine these three different factors: the cables used, the power source, and your battery.

There’s something wrong with one, two, or all three of these if you can’t charge correctly, so let’s look at how to identify the problem.

Step 1: Different Cables

It’s possible your cable is the problem, so here’s what you can try to see if it is:

  • Try the cable with a different phone.
  • Use the cable with a new device.
  • Use the cable with a new power source.
  • Try a different cable.
  • If you get a different result with another Android or a different cable, the cable you’re using now is definitely the problem.

Step 2: Use a Different Power Source

Sometimes where you’re plugging your Android into is the problem, so if it only charges when it’s off with one power source try a different one. I usually charge my Android through my laptop, but I could try charging it with a wall charger, or even one of my consoles.

Try as many different sources as you can to see if one works!

Step 3: Remove / Refresh Your Battery

If you have a removable battery, I recommend you swap it out for a different one if you have one available. If you can’t remove it, without voiding a warranty, use a battery checker app to see if you have anything not working as it should.

Step 4: When All Else Fails

If nothing else has solved the problem at this point, you only have two options left. It’s not likely, but still possible that a factory reset could fix the problem. On the other hand, if you still have an active warranty, see if your issue is covered under it, or if your manufacturer has anymore information available.

Having to charge your Android only when it’s off is an annoying problem, but is thankfully one with a few fixes.

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Comments 238

  1. Sammy says:
    4 years ago

    My Tecno spark 3 do not display incoming calls,how do I solve this please?

    Reply
    • Biyi says:
      4 years ago

      Do you have Truecaller or any call blocking apps installed?

      Reply
    • Boge clinton says:
      3 years ago

      Hello my tecno spark 3 just went black wen i was charging..wen i went to repair it the screen was damaged…wen i was replaced with another tecno spark 3 kb8 screen..it just works well but wen it goes to sleep and u turn it on again..the screen does not sense…wat may be the problem

      Reply
      • Monday says:
        2 years ago

        Network Solution for tecno kb7

        Reply
        • Simon Wesley says:
          2 years ago

          When I power on the phone, and press the power back it will not display again?

          Reply
        • Ohiniki Raphael says:
          1 year ago

          My speak 3 is not connecting to WiFi an hotspot not connecting

          Reply
      • Habila Yusufu says:
        2 years ago

        Since I changed my kbj7 tecno spark 3 screen, the phone is having ghost touch please what can I do to resolve it?

        Reply
    • Idongesit Offong says:
      2 years ago

      Update your HiOS and you’re good to go…

      Reply
    • Katambi james says:
      2 years ago

      My phone is not log in

      Reply
  2. Skylark says:
    4 years ago

    Hello Good morning, I have the same issue has Sammy does, my phone doesn’t display incoming calls whenever I’m using it, but it only displays when it’s locked, more like on the lock screen. I don’t have the true caller nor any call blocking app. Thanks

    Reply
    • Biyi says:
      4 years ago

      Try this;

      Step 1: Go to Dialer or Phone app settings. To do so, you can either go to main settings, then open ‘Apps’, and then scroll down to Dialer or Phone App.

      Step 2: Now select the “App notifications” option.

      Step 3: Now if App notifications are turned off, your display won’t wake up when someone calls you. Also if only the “Incoming calls” permission is off, your screen will not light up with incoming calls.

      Step 4: Now tap on incoming calls and change the priority to urgent (Make sound and pop on screen)

      Make sure required permissions are turned on and your issue should be fixed.

      Reply
      • Virginia says:
        3 years ago

        Hey,my phone can’t receive calls or send text to anyone,when someone calls in only beeps and tells the caller line busy

        Reply
        • Idongesit Offong says:
          2 years ago

          Probably you’ve barred all incoming calls.
          Just go to call settings and cancel all call barring services, if it persist, come back here.

          Reply
          • Successpot says:
            1 year ago

            Done that but still persist

  3. Akanbi Abdulafeez says:
    4 years ago

    My phone will be ringing but no option to receive the call. What could have happened and what is the solution.

    Reply
    • Biyi says:
      4 years ago

      Try this fix and let me know if it works;

      Step 1: Go to Dialer or Phone app settings. To do so, you can either go to main settings, then open ‘Apps’, and then scroll down to Dialer or Phone App.

      Step 2: Now select the “App notifications” option.

      Step 3: Now if App notifications are turned off, your display won’t wake up when someone calls you. Also if only the “Incoming calls” permission is off, your screen will not light up with incoming calls.

      Step 4: Now tap on incoming calls and change the priority to urgent (Make sound and pop on screen)

      Make sure required permissions are turned on and your issue should be fixed.

      Reply
      • CLINTON says:
        3 years ago

        My phone keep dropping every incoming call, making them think it me doing it or maybe I blocked their num from my phone

        How do I fix this please

        Reply
      • Lawal temitope says:
        3 years ago

        Please my phone does not vibrate whenever i did a number and it does not vibrate When i plugged in charger

        Reply
  4. Briskid says:
    4 years ago

    My techno spark 3 internet speed is too slow

    Reply
  5. Kituku says:
    4 years ago

    My phone is not opening WiFi. What could be the problem

    Reply
  6. Ann says:
    4 years ago

    My techno spark 3 doesn’t show any notifications on the phone

    Reply
  7. Zebilon Susan says:
    4 years ago

    Good morning i can’t turn on my wi-fi

    Reply
  8. Samuel says:
    4 years ago

    I have a problem connecting my tecno spark 3 to network, the problem is that the network bars at the right corner of my phone does not show signal at all. Even though I’ve inserted the sim cards correctly but only see blank left angles. Meanwhile when I go to the sim card in settings they display over there.

    Reply
    • England says:
      3 years ago

      camera is abnormal, camera function can’t be used. it is recommended to be sent to carlcare aftermarket test and maintenance as soon as possible

      Reply
  9. Iddrisu Rauf says:
    4 years ago

    Am using techno spark 3 pro the network is too slow

    Reply
  10. Melese says:
    4 years ago

    How to turn off screen while making call in tecno spark 3 pls?

    Reply
  11. CLINTON says:
    3 years ago

    I have issue with my phone.

    I cant receive calls from anyone. Any that tries to call me, th call would just drop and they’d be thinking I dropped the call on them or prolly I blocked their num. How do i fix this please

    Reply
  12. Chris E says:
    3 years ago

    Every time I try to open an app on my techno spark 3 its comes on then the app immediately goes off or shuts down

    Reply
  13. Eric says:
    3 years ago

    How to set SD card as a default tecno spark 3

    Reply
  14. Sally says:
    3 years ago

    Hello, I inserted a memory card in my Tecno spark 3 and the phone went off refusing to reboot.

    How do I fix this problem please?

    Reply
    • Fomonyuytar Joseph says:
      3 years ago

      Why is it that when recording a video with Snapchat, inshot or vivavideo it always has a sluggish behavior while recording the video

      Reply
  15. Frank says:
    3 years ago

    My WiFi doesn’t turn on when I switch it on

    Reply
  16. Isaac says:
    3 years ago

    My spark 3 phone doesn’t display calls but rings when you are using the phone but when the screen is off and not in use, the calls appear on the screen

    Reply
  17. Tosin says:
    3 years ago

    Hi,
    All function buttons my tecno spark 3 seems to be on freeze mode. Tried switching off as well, maybe it will reset, however, the buttons are not responding to touch. What could be the issue please?

    Reply
  18. Tabitha says:
    3 years ago

    Hello my phone techno spark 3 keeps going off without any apparent reason,what should i do?my warranty is not over yet though its really frustrating i need help.

    Reply
    • SantaCruz says:
      2 years ago

      Same me…I wewk jor

      Reply
  19. Chris says:
    3 years ago

    Incoming calls doesn’t display when am using the Internet

    Reply
  20. Ode Victor says:
    3 years ago

    If I download an application to my phone (Tecno spark 3) they don’t use to work even after I install the application, what could be the problem? Please.

    Reply
  21. ANIL says:
    3 years ago

    No sound when I receive messages for my spark 3

    Reply
    • Erick says:
      3 years ago

      Same problem to my phone

      Reply
  22. Rachel says:
    3 years ago

    My settings app has refused to work and my spark 3 is just 2weeks old

    Reply
  23. Francis Alpha says:
    3 years ago

    My spark 3 fell down and it not coming on again, what should I do to power it on again

    Reply
  24. Sijali nkinda says:
    3 years ago

    My tecno spark 3 has a problem on opening apps at once.
    When you click the app it a start opening the app, but on waiting you will find the app failed so need to click again and again
    Why should I keep on trying opening the app?

    Reply
  25. Pomaa faustina says:
    3 years ago

    My spark 3 does not show incoming calls on the screen when i am using my phone but shows up only when the screen is off

    Reply
    • Seth Elikem says:
      3 years ago

      I have same problem

      Reply
  26. Okobi Kenneth says:
    3 years ago

    My tecno spark 3 pro internal storage is not up to 2gb ROM

    Reply
  27. Peter Kandulu says:
    3 years ago

    Please help me.My Tecno Spark 3 is failing to answer calls when the screen is on

    Reply
  28. Adefila Ademola says:
    3 years ago

    My tecno not showing incoming calls and name when ringing why

    Reply
  29. Oladayo says:
    3 years ago

    My techno spark 3 comes on itself after clicking the power button to sleep it, it goes on and off again.

    Reply
    • Chris says:
      2 years ago

      My tecno spark 3pro is at sleep mode and my screen has freez. I have tried resetting it but till not working. Later was told that the version has change to 10 instead of 9. what should I do

      Reply
  30. Erick otieno says:
    3 years ago

    No tone when I receive messages on my spark 3.please help.

    Reply
  31. Alexander Altmann -Alwin Kwabena Aggrey says:
    3 years ago

    My tecno spark 3 has a problem on opening apps at once.
    When you click the app it a start opening the app, but on waiting you will find the app failed so need to click again and again
    Why should I keep on trying opening the app?

    Reply
  32. Lotachi says:
    3 years ago

    Some of my apps require me to grant them ‘Notification access’ before it can work but my Tecno spark 3 keeps saying it doesn’t have the feature…
    What do I do?

    Reply
  33. Sarah Chinenye says:
    3 years ago

    Pls my Tecno spark 3 is always getting hot each time am browsing and it’s hanging while in use what should I do.

    Reply
    • morris says:
      3 years ago

      mine too

      Reply
      • Christopher ndumba says:
        3 years ago

        After updating my device Tecno spark 3 pro to Android 10 version the screen is not responding when I turn it off or when its time up what could be the problem

        Reply
  34. morris says:
    3 years ago

    my tecno spark 3 is not displaying anything on the screen unless when i have a call…how can i deal with the issue.

    Reply
  35. Godfred says:
    3 years ago

    Please mine is techno spark four,if I am making a call my screen will go off until the call is disconnected before the screen will come ,pls how do I fix it

    Reply
  36. Tiktak says:
    3 years ago

    My spark 3 pro not showing on the computer just charging when you connect USB.

    Reply
  37. Joy moses says:
    3 years ago

    Pls help. My techno spark 3 has been rejecting calls automatically

    Reply
  38. Laar Michael says:
    3 years ago

    My Tecno Spark 3 can’t display incoming calls when screen is on. Why?

    Reply
  39. Marcus says:
    3 years ago

    If I am making a call the face my Tecno Spark 3 will go off and when I finish the call unless the person I called cut the line before the face will come back in about 10 secods later, what can I do to solve this problem?

    Reply
  40. Karrymcpherson says:
    3 years ago

    My spark 3 camera isn’t working with a note: camera is abnormal, camera function can not be used. It is recommended to be sent to carlcare aftermarket testing and maintenance as soon as possible.

    Reply
  41. Catherine says:
    3 years ago

    If I am making a call the face my Tecno Spark 3 will go off and when I finish the call unless the person I called cut the line before the face will come back in about 10 secods later, what can I do to solve this problem?

    Reply
  42. Odai Phoebe says:
    3 years ago

    I can’t find the camera app on my techno spark 3 , and I don’t remember deleting it. How do I get it back

    Reply
  43. Phoebe Odai says:
    3 years ago

    The camera icon is no linger present on my phone how do I solve it

    Reply
  44. Ojetunde Adesina says:
    3 years ago

    The problem of my phone tecno spark 3 is not ringing out,if some body called me i will just se mis call with out ring.

    Reply
  45. Dan says:
    3 years ago

    Can’t make calls but can receive
    What’s actually the cause and how do I fix it please?

    Reply
  46. Tari says:
    3 years ago

    My tecno spark3 pro is not giving sound notifications when message arrives

    Reply
    • Aline says:
      3 years ago

      I would like to know how I can put an “Auto Reject all incoming Calls”.
      I am not talking about displaying or not displaying calls, I want to reject all calls for a while.. I use Tecno Spark 3 Pro!

      Reply
  47. Rita says:
    3 years ago

    My problem is that the phone is not detecting my sim.plz wat do I do

    Reply
  48. Emeka silver says:
    3 years ago

    Pls my tecno spark3 this morning I wanted to make a call but its not ringing to my ear but when I press loudspeaker I start hearing it ringing and my music is playing and not sounding to my hearing…pls help me to know what to do…thanks

    Reply
  49. Dennie Bae says:
    3 years ago

    My tecno spark 3 freezes a lot y

    Reply
  50. johnson says:
    3 years ago

    I thinking i’m not going to use tecno, my spark 3, is on but i can’t see anything on it but is on calls are coming but i can’t see anything why? pls give me a reply i need to get something from the phone okay

    Reply
  51. Blessing shesken says:
    3 years ago

    My techno spark 3 always comes up by itself anytime I switch it off even when I didn’t choose to reboot the phone.

    Reply
  52. Taiwo says:
    3 years ago

    My spark 3 phone is hanging while am using and this become usual every time

    Reply
    • Gerty says:
      3 years ago

      My Tecno spark 3 phone app keeps closing anytime i open it and this is preventing me from making calls. What can I do to stop it?

      Reply
  53. Mercy says:
    3 years ago

    Please help me. My phone keep dropping every incoming call, making them think its me doing it or maybe I blocked their numbers it tells my callers that my number is busy and it doesn’t ring on my phone. I’ve tried all possible means

    How do I fix this please

    Reply
  54. Ojuade Adewale Adesanya says:
    3 years ago

    My techno spark 3 phone is always responding user busy to my callers without even on a call, but when I change my sim to another phone it is working, pls what can I do to rectify it.

    Reply
  55. El pro says:
    3 years ago

    i’ve a tecno spark 3 with 16GB but it shows insufficient storage yet it has 14,53GB space available

    Reply
  56. Wambui says:
    3 years ago

    My techno spark 3 doesn’t show incoming message notifications unless I go to the messages and find it there and also vibration ain’t working

    Reply
  57. Sheriffdeen says:
    3 years ago

    My tecno spark 3 is not doing Audio recording and video recording, what can I do?

    Reply
  58. Adebisi toheeb says:
    3 years ago

    It off and doesn’t on again and show spark on the screen

    Reply
  59. Daniel says:
    3 years ago

    My spark 3 always a give time whenever I touch it

    Reply
  60. king Wan says:
    3 years ago

    my spark 3 pro turns off screen before putting it on the ear and wen done talking it doesn’t turn on the screen unless someone I called cancels the call

    Reply
    • Chris says:
      2 years ago

      Am also having the same problem

      Reply
  61. Scintah says:
    3 years ago

    My spark 3 just shut down while i was still texting and has failed to go back on for days now, ive tried to charge it but all in vain .
    What solution do you have for me.

    Reply
  62. shelore says:
    3 years ago

    Good evening . I upgraded my Tecno spark3pro to Android 10, and it just not working as in not compatible with my device . How can I downgrade back to the initial version of Android ?

    Reply
  63. Tangwa Tweja says:
    3 years ago

    Two issues on my tecno spark 3 pro:
    1. It automatically reduces ring volume to silent even if i put it at maximum.
    2. It has stopped showing the functions for back, minimize and maximise.
    Kindly help

    Reply
  64. Saka Tawa says:
    3 years ago

    Hmmm d problem am facing on my phone is that anytime I want to call out or hear WhatsApp voice call d screen light will off until I drop d call it will now on again plz what can I do?

    Reply
  65. David kamgisha says:
    3 years ago

    No notification sounds is listened during incoming message in my phone. What’s the solutions?

    Reply
  66. Ronald sowah says:
    3 years ago

    Please my phone disturbs me with a pop up saying my internal storage is running out and that I should free some space else apps won’t function well
    I have used only 4% of the 32gig storage of the internal memory
    Please can u help??

    Reply
  67. Blessing says:
    3 years ago

    All my application are showing keep stopping, for example if I open WhatsApp it will just show
    WhatsApp keep stopping and it will quite immediately without opening the WhatsApp and I don’t know why

    Reply
  68. Gerald says:
    3 years ago

    I just bought my techno spark3just last year 31st December 2019. The phone app keeps stopping. Hence I can’t even dial a number to call and when I go to the phone settings to clear the data or the cache, it is graded out….I have gone online and tried all the available suggestions but all have proved futile. What should I do please……worried

    Reply
  69. John samurl says:
    3 years ago

    My techno spark 3 pro doesn’t respond to screen touch Everytime it engages to screen lock, this began after I updated it’s system. It kept requesting to update, I did it and the phone got the problem, have disabled lock and still can’t help, Everytime I press the power button, it hangs untill the time I will long press the power button to restart

    Reply
  70. Ola says:
    3 years ago

    My phone dail is malfunctioning, it stop when I click it, says phone stopped working

    Reply
  71. Melvin Vusha says:
    3 years ago

    I left my Tecno spark 3 phone charging yesterday I woke up and found my screen is not clear and has some lines what could be the problem

    Reply
  72. Yomi says:
    3 years ago

    Copied: My phone keep dropping every incoming call, making them think it me doing it or maybe I blocked their num from my phone

    How do I fix this please

    Reply
  73. Edwina says:
    3 years ago

    My earphone port isn’t working. I can’t listen to music alone.

    Reply
  74. Adeleye Olushola yemi says:
    3 years ago

    Please how can I make my Tecno 3 wifi signal strong,or did u av any idea on VPN dat I can download to make my fone wifi strong

    Reply
  75. Adeleye Olushola yemi says:
    3 years ago

    Please how can I make my Tecno 3 fone signal to strong while connecting to wifi

    Reply
  76. Enoch says:
    3 years ago

    Am using techno spark 3 but my screen is off anytime I received a call so I can’t end the call after

    Reply
    • Bilowest says:
      3 years ago

      Meet to ur Engr, and explain its a minor issue

      Reply
  77. Justin Moris Omara says:
    3 years ago

    My Tecno Spark 4 is only displaying saved contact numbers without names. What should I do?

    Reply
  78. mjay says:
    3 years ago

    I’m using a Tecno spark 3 pro and for the past 1 week am unable to send sms’
    I have tried rebooting the phone,wiping the phone but to no avail
    what can I do to start texting again?

    Reply
  79. Opoku agyemang bellock says:
    3 years ago

    Hi please I am using techno spark 3,my phone keeps on dropping every incoming
    When someone calls it beeps and tells the caller the line is busy
    How can I fix it

    Reply
  80. Lilian says:
    3 years ago

    My Techno spark3 cant receive calls, my callers get a number busy reply and I can on get a missed call as a notification.

    Reply
  81. Joseph says:
    3 years ago

    Tecno spark 3 even after adding external memory card its not adequate,,,, what’s the way to set from internal memory to external

    Reply
    • Awesome says:
      3 years ago

      My tecno 3 can no other store anything again.it keeps saying limited storage.ehat can I do?

      Reply
  82. Baraka D,Biyagile says:
    3 years ago

    My phone techno spack3 has got a problem,when is in calling no sound hered.

    Reply
  83. Joseph says:
    3 years ago

    Hey, my TECNO SPARK 3 doesn’t show who is calling it just kewpings on ringing but can’t see the option for answering the call wat should I do

    Reply
  84. Lilian says:
    3 years ago

    My techno spark 3 keep on blinking its brightness. What should I do to story this

    Reply
  85. Eche says:
    3 years ago

    My tecno spark 3 hangs like nothing I’ve seen before… The moment it gets to 1.5GB ram usage I can’t do anything… Any solution?

    Reply
  86. Johnco says:
    3 years ago

    My Tecno spark3 pro is hanging after upgrade it is operating when I jus on it but when the green off , The screen won’t touch until I removed the battery and put it back

    Reply
  87. Imoke Matthew says:
    3 years ago

    If I try calling the number in the phone it will drop from my end and say number busy then gives a miss call notification

    Reply
  88. Okayinka Olando says:
    3 years ago

    If am trying to make a call the phone keeps saying phone keeps stopping

    Reply
  89. frank says:
    3 years ago

    My tecno spark 3 touch do not work after update android version 9 to 10

    Reply
    • Chris says:
      2 years ago

      Am having the same problem

      Reply
  90. Smaosn Bernard says:
    3 years ago

    My techno spark 3 phone when call, there is an immediate appearance of info & x close app hence denying me to make a phone call. Hoe do you remove or deactivate this app? Thank you.

    Reply
  91. Mortu Socrates says:
    3 years ago

    Every time I open an app it says Hios or the app isn’t responding

    Reply
  92. Erica says:
    3 years ago

    My Tecno phone is not turning on or off. When the Tecno symbol comes and it goes off again

    Reply
  93. Kimutai says:
    3 years ago

    Hi my earpeice isn’t working I am currently using earphones
    The earpeice just stopped
    What’s the problem

    For Tecno spark 3

    Reply
  94. callistous says:
    3 years ago

    my tecno spark 3 doesn’t show anything on my game call of duty Black ops zombies mobile but I have all the file that are needed for the game.

    Reply
  95. Robert Chacha says:
    3 years ago

    I cannot hear anyone speaking to me via my spark 3 pro unless I put loud speaker. It happened just today. Who can help?

    Reply
  96. Caroline says:
    3 years ago

    Am using techno spark 3 when some one calls me am not able to here them but for them the can hear me

    Reply
  97. Barbera says:
    3 years ago

    Hy why is my spark 3 not reading simcards.. It brings only no service if i try putting the simcard in another phone it works

    Reply
  98. Elizabeth Wairimu says:
    3 years ago

    Hi! My name is Elizabeth, kindly I happened to have updated an Android version by mistake and I don’t know how to go back to the old version. Kindly help me on how I can go back to the old version this version is not working for me. It’s agent?

    Reply
    • Dorcas says:
      3 years ago

      My phone suddenly stop doing a WhatsApp call

      Reply
  99. Irene mutambo says:
    3 years ago

    My spark 3 is not allowing incoming calls and also tells the caller that my line is busy.Help

    Reply
  100. BANDOR Gideon says:
    3 years ago

    Please, my Tecno spark 3 is giving me headache. My pictures, videos, songs and books are no where to be found on the phone. Also, I can’t view nor download any document or picture from wassup. When ever I try, they tell me to turn off my USB storage. I’ve been tryig to solve it but all not to avail. Please help me out

    Reply
  101. Daniel says:
    3 years ago

    Please my tecno spark 3 finger print sensors are not working.normally you would see it in your security and location but it is not there I reseted my phone thinking it will be there but it is still not there please what should I do??

    Reply
  102. Rebbeca Gollo says:
    3 years ago

    Good evening
    My Tecno spark 3 pro have stopped playing notifications apart from incoming calls.
    No notification of watsup , or Facebook and co . When am making or receiving calls, I have to put it on speaker out else I can’t hear from the caller .Pls help.

    Reply
  103. Dorcas says:
    3 years ago

    My phone suddenly stop doing a WhatsApp call

    Reply
  104. Esteemed says:
    3 years ago

    Pls my techno spark3 incoming calls do not ring out only vibrates while all other notifications make sound pls help.

    Reply
  105. Faith charry says:
    3 years ago

    My tecno spark 3 deletes all downloaded apps within 24 hours and at times does not even allow me download needed apps from the Google play store. What is the way out pls?

    Reply
  106. Salaudeen says:
    3 years ago

    I am playing my music but I cannot hear anything
    There are calling me I can’t hear anything

    Reply
  107. Isaac says:
    3 years ago

    Hello Biyi.
    My tecno pop3 can’t install my gtbank app, dictionary and some other apps like that. It always says device not supported while smaller phones can do such.

    Reply
  108. Franklin's kirimi says:
    3 years ago

    My phone can’t sent short codes and , what’s the problem and what shall I do?

    Reply
  109. Salman says:
    3 years ago

    Hello… please anyone playing PES 2020
    I’ve been trying to, but it keeps lagging, and on Samsung, it runs smoothly……. please I need a solution

    Reply
  110. Esther says:
    3 years ago

    I have to use earphones when picking calls.where is the problem

    Reply
  111. Ibk says:
    3 years ago

    Hello urgent …After updating my Tecno spark 3 to Android version 10 It have been having battery drain ..like the battery drains from 98% to 85%

    Reply
  112. M A says:
    3 years ago

    Please I want to change my storage path for some of my apps from phone memory to a newly inserted memory card. How do I go about it

    Reply
  113. ARTEI EBENEZER says:
    3 years ago

    Hi5w do i switch from SD card to internal storage as default?

    Reply
  114. Shuga says:
    3 years ago

    How do I switch from SD card to internal storage as default memory?

    Reply
  115. Joshua Agu says:
    3 years ago

    My techno k7 does not show me USB options when connected to a PC it only charges

    Reply
  116. Mamudu issah says:
    3 years ago

    How can I remove the headphone icon on the notification bar when headphone is not plug in teckno spark3?

    Reply
  117. Robert Rejo says:
    3 years ago

    My Techno Spark 3 KB7J requests for System updates regularly (After every few minutes). What could be the possible solution for this?

    Reply
  118. Bobcollins says:
    3 years ago

    People don’t hear me very well when i call and the mouth peace is working so i don’t know the problem

    Reply
  119. Martins says:
    3 years ago

    My spark 3 has display light problems please how can I rectify it

    Reply
  120. Aaron Atongo says:
    3 years ago

    Hello please I woke up yesterday and my spark 3 is showing a black screen yet the charge indicated shows its charging. I tried the various black screen fixes such as holding down the power button etc. The only good news is that whenever i connect to a laptop the connection is successful please what do I do. Also Ive left the phone on charge for a full day yet nothing it just keeps charging

    Reply
  121. Regina says:
    3 years ago

    How do switch from SD card to internal storage

    Reply
  122. John says:
    3 years ago

    Fitbit Bluetooth can’t connect to tecno spark 3

    Reply
  123. Cyrus says:
    3 years ago

    my tecno spark 3 is running very very slow like I cannot even access my keyboard when I need it sometimes what should I do please

    Reply
  124. Temidayo says:
    3 years ago

    My Tecno spark 3 charges very slowly , it can take up to 10hours for a full charge ; but the battery life quite ok when being used

    Reply
  125. Marvellous says:
    3 years ago

    Why is it that my message is not showing preview

    Reply
  126. Fashogbon marvellous says:
    3 years ago

    Why is it that my message is not showing preview

    Reply
  127. adetunji says:
    3 years ago

    Please help me i understand what happen to my spark 3 kjb because i have trying on this Try, the cable with a different phone.
    Use the cable with a new device.
    Use the cable with a new power source.
    Try a different cable
    but my phone is still charging slowly and use up too 10 hours before full charge what did you think i can do again

    Reply
  128. Rael says:
    3 years ago

    Hi. My techno spark 3 phone is not receiving incoming calls. It indicates a busy signal, beeps once then disconnect. What could be the problem? Have checked the settings and everything seem to be okay. Assist please.

    Reply
  129. Adewuyi adetayo says:
    3 years ago

    Pls my phone spark 3,is not ringing out agaun

    Reply
  130. Adewuyi adetayo says:
    3 years ago

    I don’t know why my phone is not ringing again and wen watching video it does not speak out

    Reply
  131. Musabe prince says:
    3 years ago

    My Tecno spark3 pro is charging very slowly it can fullcharged within 24h I just need u to help me wt I can do

    Reply
  132. Gifty Aglo says:
    3 years ago

    How do l turn off busy feedback to all my incoming calls?

    Reply
  133. David says:
    3 years ago

    Hi please I have a problem with my ts no spark 3. When I shut it down it come back on then I shut it down again before it will shut down please what is the problem

    Reply
    • Idongesit Offong says:
      2 years ago

      That’s a normal occurrence associated with most tecno sparks but it is negligible as there’s no solution at present.

      Reply
  134. Idogwu Sunday says:
    3 years ago

    I can not pull down my techno spark 3, what can I do?

    Reply
  135. Arizie Joseph says:
    3 years ago

    Tecno kb7 (spark 3) when I connect the charger, the charger light go off

    Show me the changing ic of kb7

    Reply
  136. Kiiza says:
    3 years ago

    My techno spack 3 does not vibrate what can I do

    Reply
  137. Alkali Joshua says:
    3 years ago

    My techno spark 3 power goes off immediately you dial a number or you receive call pls what do I do to solve the problem?

    Reply
  138. Henry says:
    3 years ago

    My Tecno spark 4 volume Automatically turn down when i have an incoming calls how do fix it

    Reply
  139. Denis Reign says:
    3 years ago

    My phone always freezes when connected to the internet what could be the problem

    Reply
  140. Jane says:
    3 years ago

    Please my spark 3 isn’t updating I tried but it not working

    Reply
    • Idongesit Offong says:
      2 years ago

      What kind of update please?

      Reply
  141. Alfred says:
    3 years ago

    When I download messenger on my TECNO spark 3 it keeps stopping every after 4 to 6 days after downloading it……..this is when I have expirenced this since when I bought it

    Reply
    • Idongesit Offong says:
      2 years ago

      Update your HiOS from playstore

      Reply
  142. Isaac says:
    3 years ago

    My spark3 pro is freezing after changing the screen

    Reply
  143. Tony Sanctus says:
    2 years ago

    My new spark 5 can not confirm my whatsapp codes.What could be the problem?

    Reply
  144. Daktari says:
    2 years ago

    my tecno spark3 doesn’t vibrate…

    Reply
  145. Kamau says:
    2 years ago

    My spark 3 takes long time to open mpesa /Airtel apps on sim toolkit.whats problem

    Reply
  146. Roland says:
    2 years ago

    My data keep stop working I’m every one minutes or two unless you on and off it again.
    Please what can be the cause and solution

    Reply
  147. dammy says:
    2 years ago

    if I ON my spark 5 instead of it to display home app ,,,,it will only display that spark alone without anything else ,,,,,what can I do to it

    Reply
  148. lucky says:
    2 years ago

    my phone tecno spark 3 battery is not struggle at all, what can i do about it please

    Reply
  149. Hanifa says:
    2 years ago

    Pls my spark 3 is giving me a serious trouble, it’s not charging fast, the charging is just too slow

    Reply
    • Hanifa says:
      2 years ago

      I have tried so many chargers but yet it still persist

      Reply
    • Idongesit Offong says:
      2 years ago

      Get a new belgium cord or okrika cord preferably and you’re good to go.

      Reply
  150. Idongesit Offong says:
    2 years ago

    If you spark3 is not displaying incoming call, its quite simple, go to play store and update your HiOS to the latest version and the problem will be solved.

    Reply
  151. Idongesit Offong says:
    2 years ago

    If your tecno spark3 isn’t charging fast, make sure you a cord, most preferably an original cord.
    Please note, the best ways to preserve the life of your charger are, never share your charger or cord, never fold your cord in a circular motion, never allow your cord to serve a dual purpose(have a dedicated cord for charging of phone and another dedicated cord for initiating every file transfer between your systems), always unplug it from power source, remember, always hang your charger on your neck, fold it only twice is you must fold.
    Add me up on fbk @Idongesit Offong for more guides

    Reply
  152. Lual David says:
    2 years ago

    my spark 3 always brings me the notification “bluetooth keeps stopping “i tried hard to get rid of it but am defeated
    i really need yo
    ur help!!

    Reply
  153. SantaCruz says:
    2 years ago

    Please this is so rare
    My Tecno Spark 3 just turns off and restarts by itself occasionally…..you can just be doing something online it would just reboot

    Space on my phone is 17GB remaining
    Phone is still clean new
    Everything is working well

    Yet it just shuts down and starts again

    Please any issues like this and what’s the way our pleaseeeeeeeeeee

    Reply
  154. Fredrick Amankrah says:
    2 years ago

    My tecno spark 3 touch is not working after doing system update

    Reply
  155. Chris says:
    2 years ago

    My Spark 3pro touch is not working after updating from 9 to 10verion

    Reply
  156. Chris says:
    2 years ago

    My tecno spark 3pro touch is not working after updating from version 9 to 10

    Reply
  157. Promise says:
    2 years ago

    My techno spark 3 mobile just went blank and numb after charging
    Only to wake up I see my screen can’t perform any action again

    Reply
  158. Adeyeye bolanle says:
    2 years ago

    My tecno spark 3 tool bar just stopped showing at the top how do I fix it

    Reply
  159. Vybz skantel says:
    2 years ago

    My techno spark 3 don’t take a clear picture ,
    How can I do it or solved it

    Reply
  160. Godfed says:
    2 years ago

    Hello my tecno spark 3 pro just went black wen i was charging..wen i went to repair it the screen was damaged…wen i was replaced with another tecno spark 3 kb8 screen..it just works well but wen it goes to sleep and u turn it on again..the screen does not sense…wat may be the problem

    Reply
  161. Tendency says:
    2 years ago

    My techno spark 3 do off by its self.why?

    Reply
  162. Victor says:
    2 years ago

    I updated my spark 3 pro and the version was updated to version 9. After then, I discovered that after the backlight goes off, it starts hanging not until I restart the device. So what do I do to restore it back to it’s original version.
    Please…

    Reply
  163. Winnie Daniel says:
    2 years ago

    I’ve read through all the problems and solution but the problem I’m facing right now is with my internal memory, that o had to switch to SD which eventually wiped all my videos and photos, I managed to fix it but if I download picture I can’t view it, neither my music. I can’t listen to music or view my pix

    Reply
  164. Arabe Tahiru says:
    2 years ago

    Photos and videos send to me via WhatsApp doesn’t move to my phone gallery, I tried several times but to no avail, I need help please

    Reply
  165. Kusiima says:
    2 years ago

    Why do my tekno spark 3 turns dark when am making calls and turns on after the call ends

    Reply
  166. Domnic Omondi says:
    2 years ago

    Hello Domnic is my name and my techno spark 3
    Has gone silent that is, the settings are all correct but doesn’t ring whenever somebody calls.
    How do i set it?

    Reply
  167. valencia oaker says:
    2 years ago

    I brought myself tenco spark 6 it’s a good phone I paid 2000rand but my spark don’t have notification access if I download app it can’t open it and it’s not on my pH at all notification access ph is useless without it please help

    Reply
  168. Exclusive D says:
    2 years ago

    Tecno spark 3 WiFi hotspot slider button greyed out and won’t turn on

    Reply
  169. Kingsley etim says:
    2 years ago

    My name is Kingsley from Nigeria.After I little screen scratch my techno spark 3 pro touch screen stop responding whenever I press the power button.The phone goes to sleep and when I press it again it turns on,with the touch screen not responding.But when I press and hold the power button for a long time and the phone reboots the touch screen responds very well.The problem shows up only when I press the power button.What should I do pls.

    Reply
  170. Carlos says:
    2 years ago

    I have a Tecno Spark 6 and I have problems with the youtube app and when I use te app it takes time to load it, or it loads it and many times it stops to reload a video. I thought it would be the wifi but no, that does not happen to other devices (Redmi 9) that I have.

    The Wifi with the games, the ms of the ping go up very horrible (999 ms) again, I thought it would be the wifi but with several tests, it turns out that the reception of the wifi from the spark phone is bad.

    So I dont now if it is a WiFi problem ir Youtube problem
    Please Help

    Reply
  171. Katende jonathan says:
    2 years ago

    My phone’s network is very poor

    Reply
  172. Samdiki says:
    2 years ago

    My techno spark 3 don’t want to display light on the screen anytime I make a call

    Reply
  173. Geofan says:
    2 years ago

    My problem is on the gallery,,,what shall i do to play next video instead of going back to normal

    Reply
  174. Onyibe Jonas says:
    2 years ago

    My tecno spark 3 camera is not clear , what i can do, or can i change it

    Reply
  175. Daniel says:
    2 years ago

    My Tecno spark mpesa transaction is very slow it can take 15 minutes to do one transaction what might be the problem

    Reply
  176. Alice Mwanza says:
    2 years ago

    My techno spark 3 can’t go on after switching it off. What could be the problem and what can I do?

    Reply
  177. shadrack kipchumba cherutich says:
    2 years ago

    hello my phone keeps going off and on with tecno logo repeatedly,what can i do please it is urgent

    Reply
  178. Lucky mwiya says:
    2 years ago

    My tecno spark 3 pro lock the display and I cannot do anything not until I switch it off and on. This problem started after doing a system update…. How do I stop this?

    Reply
  179. Abdu says:
    2 years ago

    My phone spark 3 do not touch after system reset

    Reply
  180. Eezekiel says:
    2 years ago

    Some Apps that came with my TECNO SPARK 3 were accidentally disappeared or deleted and no Recycle bin to recover them.
    2. I can see them under App info, but showing DISABLE, FORCE STOP and the PERMSSIONS is not active.
    Thanks.

    Reply
  181. commentadgmg737 says:
    2 years ago

    WebArc

    Reply
  182. Chris says:
    2 years ago

    Pliz help me my my tecno spurk 3 just showing a white light on top when i plug charger but not showing on display that is charging or when i try to switch it on nothing

    Reply
  183. Kelvin says:
    2 years ago

    My sim toolkit is at file manager when I install it doesn’t respond what might be the problem

    Reply
  184. Alhassan Hadi says:
    2 years ago

    Abnormal camera,any time I want to open my spark 3pro camera it would display something like “can’t connect to the camera,make sure you close other apps that may use camera or flashlight” and I try all my possible best to open it but I couldn’t.

    Reply
  185. Bonfrey says:
    2 years ago

    My spark 3 kb7 is consuming me battery like mad, I fix another new battery but the same thing. Sometimes if I charge my phone full I will use it like 49 to 59 percent then the phone will off direct I don’t know why. What is the problem?

    Reply
  186. Kaltechphonez says:
    2 years ago

    Why does my tecno apark 3 donot power again immediatelly after powering off

    Reply
  187. Aisha Usman says:
    2 years ago

    Good morning. Please I need help. I can’t send messages on my glo line on my tecno spark 3. I can receive but I can’t send. I’ve complained to customer care n done what they advised but still nothing. What could be wrong?

    Reply
  188. Nkwain Kilian Chia says:
    2 years ago

    My spark 3’s back camera is working. Once you flip to front camera it doesn’t work and can only work when the phone is restarted. What can I do to resolve it?

    Reply
  189. Nfoke says:
    2 years ago

    Please my Spark 3 battery live span started reducing gradually and has now gotten to a point that I have to charge it three to four times daily. This is too bad. Any help please?

    Reply
  190. Castrol says:
    2 years ago

    After apply HiOS as main them my Tecno spark 3 phone is not operating normal like before, I can now only send 3 photos on WhatsApp no matter how many I select. How can I set it back to normal or what could be the problem, kindly help.

    Reply
  191. Suwaiba Mahmud Suleiman says:
    2 years ago

    I can’t send long videos to Whatsapp on my Tecno spark 3. How do i solve the problem please?

    Reply
  192. Benedict Demide says:
    2 years ago

    My tecno spark3 is facing charging error problem pls what can I do to solve this problem

    Reply
  193. Omu says:
    2 years ago

    My phone after reboot/restart won’t start/ power on what can i do? Only when i plugged it on charger a small white light display as usual without a display of screen please help!!!!…… send me via my email: [email protected]

    Reply
  194. Majaliwa says:
    2 years ago

    After repairing a complete glass on my tecno spark three, it had has too much brightness. I do not know why?

    Reply
  195. muganga fahad says:
    2 years ago

    It doesn’t charge to 100% but it indicates charging hence long hours

    Reply
  196. oluwafolakemi ayomide says:
    2 years ago

    The data connection on my phone is not working nd it is always showing data warning

    Reply
  197. Ebenezer Kofi says:
    1 year ago

    When I am making call i can’t hear anything without speaker louder speaker on and when I kept loud speaker I can hear well what do you think it can be the problem

    Reply
  198. Ernest says:
    1 year ago

    I have updated my wife tecno spark 3pro to Android 10 and it keep freezing anytime the phone go stand by?

    Reply
  199. Sever Ikyereve says:
    1 year ago

    Incoming calls are not showing in the screen rather my phone will vibrate and if I check my call log I will then see missed calls….
    What is the cause and solution to it

    Reply
  200. Saheed says:
    1 year ago

    My techno spak 3 kb7 keeps returning to the previous screen when playing game

    Reply
  201. Ricky says:
    1 year ago

    I can’t use dual Sim when browsing only one net work the other one no service

    Reply
  202. Mumbo kassim says:
    1 year ago

    My tecno kb7j does not support otg i don’t know why

    Reply
  203. Efe says:
    1 year ago

    My phone is too move slowly

    Reply

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