Although not a very new device as it was launched last year, the Tecno Camon 12 Pro is one of Tecno’s best smartphone products in the mid-range low budget category.
The phone is a 6GB RAM and 64GB ROM device with dual cameras of 16 & 32 Megapixels and capped with a 3500mAh battery; the phone also has some interesting features like Face ID, App Lock and it comes with Mediatek MT6762 Helio P22 Octa-core 2.0 GHz Cortex-A53 processor which is suitable for most use cases. In this article, we will outline some of the problems with this phone and possible solutions.
BATTERY ISSUES
My Tecno Camon 12 Pro won’t charge
The Tecno Camon 12 Pro has good hardware and software, and if in good condition, it will charge well. If there are charging issues, check the charger and make sure the charging port is in good condition.
My Tecno Camon 12 Pro is charging slowly
If your phone charges slowly, try turning off your data and closing any background-draining apps. This will help you get more battery life out of your phone’s battery. The 3500mAh battery on the phone is sufficient for heavy usage, and it charges relatively quickly.
OS ISSUES
My Camon 12 Pro is running slow/freezing
The Camon 12 Pro performs admirably for a tablet with 6GB RAM in terms of speed and performance. However, because the RAM management and operating system aren’t of the best quality, you could encounter slowness, freezing, and occasionally spontaneous reboots of your phone. Since high phone usage is primarily to blame, this is a simple problem to solve. A lot of open tabs in apps uses a lot of RAM, therefore be careful not to do this. Additionally, this phone may lag due to several dangerous background apps like Facebook and Snapchat. Additionally, you should quit often using your phone when plugged in.
Unable to install apps from Playstore
Most of the time, PlayStore will notify you of this issue. It’s possible that you don’t have enough space to install the app. However, you may have enough storage capacity to download a specific app but still receive notifications to increase your storage space. For example, if you have 200MB of storage space and wish to download a 15MB software but receive a “not enough space” notice, the solution is that you need more than 200MB of storage capacity to download any app from the PlayStore.
Gaming Problems
One of Tecno’s top gaming smartphones is the Camon 12 Pro. However, because the phone isn’t so powerful, playing large games with great graphics is a challenge. If you suffer lags, adjust the game’s graphics to mid to low and the frame rate to 30 to 45fps. This will give you a fantastic gaming experience.
Additionally, while playing games, you can see some ghost touches. This might be caused by a poor screen protector, a bad charger, or frequent use of the phone while charging. Get a good screen protector, charge your phone, and avoid using it while it’s charging.
If you use this gadget and run into any issues that aren’t covered here, let us know in the comments and we’ll help you out.
STORAGE ISSUES
My Camon 12 Pro storage is running low
Have you ever attempted to download a big game or perhaps some movies that require at least 5GB of storage but you keep getting the “low storage” message? Luckily for you, the Tecno Camon 12 Pro comes with 64GB of internal memory, which should be more than adequate for an average phone user. However, if you need to free up some memory quickly, the Phone Master app on your phone will accomplish that for you. Take care not to erase any vital files when using this software. You may also remove unnecessary files using your file manager. Another way to free up space is to delete certain app data; although, this will delete all of your saved activity in that app.
Finally, the Tecno Camon 12 Pro features a micro SD card slot, so if 64GB isn’t enough capacity for you, you can add a memory card to expand your storage space.
NETWORK ISSUES
To be honest, the connection on this phone is excellent. And if you have a network problem, it is most likely caused by your service provider or a setting/app that is messing with it.
If you’re having trouble connecting to the internet, make sure you have the necessary APN settings from your network provider and that you’ve configured your phone to the network available in that location, be it 2G, 3G, or 4G. This will also improve the speed of your internet connection.
